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Desktop Support

Company: MSYS Inc.
Location: Raleigh
Posted on: February 23, 2021

Job Description:

Title: Desktop SupportLocation: Raleigh, NC, United StatesLength: Long termRestriction: W2 or C2CDescription:Interview Type: Skype *** Very long term project; initial PO for 1 year, expect to go for 4+ years *** Onsite; some local travel may be required; mileage will be paid for local travelThis contractor will work on-site in and around the Wake County, NC office.IT Support SpecialistParticipate in end-of-life refresh of PC/laptops. Support personal computer systems by installing, configuring, and maintaining hardware and software for judicial staff. This includes peripherals such as printers, scanners, copiers, etc. Provide customer support to Judicial Staff in accordance with Service Level Agreements set forth by the NCAOC's IT department.Provide support to local area networks by installing, maintaining, and troubleshooting LAN hardware and software that includes file servers, routers, switches, wireless and other telecommunications equipment. Interface with Judicial Branch staff and local government officials.Listen to customers to identify problems, then make necessary corrections or assist vendors in corrective actions. Assist in moves and relocations of judicial facilities, including courthouses and other office locations. Participate in large technology deployment projects that may include statewide software updates, wireless installs, and eCourts initiatives.Required skills:5 years experience3 years of Office 2013/2016/O3653 years of Imaging and installing PC/laptops3 years of Printer troubleshooting3 years of Active Directory3 years of Wireless Access Points - provided by Dice

Keywords: MSYS Inc., Raleigh , Desktop Support, Other , Raleigh, North Carolina

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