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Appointment Coordinator

Company: Inside Higher Ed
Location: Raleigh
Posted on: February 23, 2021

Job Description:

Posting Number:PG190905SPInternal Recruitment:NoWorking Title:Appointment CoordinatorAnticipated Hiring Range:$34,000 - $35,500Work Schedule:Monday-Friday 8:00am-5:00pm with Saturday morning clinic twice a month.Job Location:Raleigh, NCDepartment:Student Health ServicesAbout the Department:Division of Academic and Student Affairs Mission, Values & Objectives: We promote the success of the whole student.In collaboration with our colleagues across campus, we prepare students to succeed academically, professionally and personally, to embrace a commitment to lifelong learning, and to become informed, engaged, and productive citizens.The purpose of the Department of Student Health Services (SHS) is to provide appropriate, affordable, accessible and high quality primary health care to eligible students, and provide a comprehensive disease-prevention and health promotion program in the NC State University community.The major function of the SHS is that of providing outpatient care to the 34,000+ NC State students. Some level of medical care is available 24 hours a day, 7 days a week during the academic year beginning in August and ending in May. Hours of service vary during the summer and during holidays and student breaks.All of our staff members have standards that guide the work we do everyday: Student Health Values are Respect, Integrity, Customer Service, Teamwork, and Excellence. We expect our staff to consistently demonstrate these values.Essential Job Duties:Primary duties of the appointment coordinator include, but are not limited to the following:

  • Responding in a prompt, pleasant, and professional manner to phone and in-person request for appointments.
  • Maximizing appointment availability through use of effective scheduling methods and use of written and staff resources.
  • Revising provider schedules.
  • As assigned, assisting at reception as needed, assisting at Gynecology Services and Centennial Reception as needed.
  • Fielding telephone calls, providing chart delivery, conducting chart/ Health Form searches, assisting with appointment preparation, scanning, filing, and all other Med Rec related duties.
  • Supporting immunization coordinator functions.
  • Assisting with special projects as needed or as motivated.Other Responsibilities:
    • Good attendance and being available to start work-day at appointed time is an expectation due to the nature of the position.
      • Perform other duties as assigned by the supervisor.Minimum Experience/Education:High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.Other Required Qualifications:
        • Strong communication skills including the ability to communicate with a diverse population of students, staff, faculty, and others.
        • Knowledge and experience with Electronic Medical Records (EMR).
        • Ability to understand and apply features of a variety of software programs, including the EMR, fax, e-fax, digital phone, calculator, copier and web-based databases to produce and manage workflows essential to the position.
        • Good problem solving skills including the ability to apply judgment for problem resolutions based on delegated authority from manager and/or according to established procedures and guidelines.Preferred Qualifications:
          • At least one year of medical office support experience.
          • Experience using EMRs and Practice Management Systems.
          • Proficient with computers and knowledge of EMR/Electronic Health Records.
          • Professional experience in a college/university setting.Required License or Certification:N/AValid NC Driver's License required:NoCommercial Driver's License Required?:NoJob Open Date:02/15/2021Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.):02/22/2021Special Instructions:
            • In addition to your application please submit a resume, cover letter, and the contact information for at least three professional references.Please make sure that the work history listed on your application is identical to the work history listed on your resume.Position Number:00046084Position Type:SHRAPosition Classification Band Title:Administrative Support AssociatePosition Classification Band Level:JourneyPosition Classification Salary Range:$31,200 - $50,656Salary Grade Equivalency:59Alternate Option:If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.Full Time Equivalent (FTE) (1.0 = 40 hours/week):1.00Appointment:12 Month RecurringMandatory Designation - Adverse Weather:Mandatory - Adverse WeatherMandatory Designation - Emergency Events:Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal EmergenciesTime Limited Position:NoIs this position partially or fully funded on ARRA stimulus monies?:NoDepartment Id:244030 - Student Health ServicesAA/EOE:NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Keywords: Inside Higher Ed, Raleigh , Appointment Coordinator, Other , Raleigh, North Carolina

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