Project Coordinator

Company: TEKsystems
Location: Raleigh
Posted on: February 21, 2021

Job Description:

Description:A local Fortune 500 company is upgrading to Windows 10 and refreshing computers across their corporate offices, distribution centers and stores. This position will partner with the Corporate Support & Operations Manager, Project Manager, Business Analyst and Desktop Services Team to deliver a high-quality user experience. We value team work, drive to succeed and excellence in serving our customers and we like to have fun along the way! Ours is a fast paced environment with lots of opportunity to learn and grow.Top Skills Details:1. 3+ years of Project Coordination experience- Specifically previous work assisting project teams in facilitating responsibilities to push the project along to meet project deliverables. Previous experience working with technical teams, project leaders & integrating with the business. 2. Windows migration experience- Previous project based experience working on Windows systems is required; specifically experience within PC refresh & Migrations. Previous Win10 migration experience is not required; however will be a huge plus. 3. Strong Communication- This person will be interfacing with Program/Project Managers, BA's, technical resources, other PC's as well as working with the business to make sure requirements are met & project timelines are hit.**JOB DESCRIPTION FOR THE 7 MONTH SPRINT ON THIS MIGRATION!**- Provide day-to-day oversight of administrative and operational functions to facilitate he successful migration of 500 Users to Windows 10 on their desktop/laptop via PC refresh or upgrade in place.- Work with project technical leaders and departmental client contacts to plan and schedule successful desktop/laptop replacement or Windows 10 in place migrations for resources within the departments. - Coordinate activities with users to assess migration method and identify potential risks to migration with hardware and applications. - Develop communications, job aids- Communicate expectations and field questions with end users regarding Windows 10 Migrations - Liaise with clients to identify and define project requirements, scope and objectives - Capture and delegate specific migration issues to the appropriate Technical project and/or support resources.- Manage, control and coordinate migration schedule & implementation to make sure the migrations complete on time - Monitor and track migration progress and handle any issues that arise - Monitor and report on the progress of a migration to Project Manager and Tech leadership - Create and maintain comprehensive project documentation, plans and reports - Coordinate post implementation satisfaction survey with end users, coordinate action planning based on results.Additional Skills & Qualifications:Skills and Experience: - Degree in Business, Communications, Org Psych, Quality, Logistics or other related to managing people and process.- PMP or equivalent- Previous working experience as a Project Coordinator for 2-3 year(s)- Prior project coordination for PC Refresh or other End User impacting changes- Excellent organizational and time-management skills- Outstanding verbal and written communication skills- Excellent interpersonal and leadership skills- High Attention to details- Proactive problem solver - Experience building schedules - Service minded, team player- Proven ability using o Excel to build schedules and status reportso ServiceNow or other ticketing system used to process service requestso PowerPoint to build and deliver presentations to managers and end users to explain the processo Email distribution list management to coordinate and deliver communicationso Survey Monkey or other survey tool to send, receive, analyze and develop action plan to respond to feedback.


About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: TEKsystems, Raleigh , Project Coordinator, Other , Raleigh, North Carolina