Lead Memory Care Giver
Company: Sunrise Senior Living
Location: Raleigh
Posted on: January 13, 2021
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Job Description:
'Sunrise is the best place that I've ever worked, simply because
of the people. We provide quality care in an environment that feels
like home. Our focus is doing what's right for the resident. For
me, that's a big breath of fresh air.'- Sunrise Leader The Lead
Care Manager functions as the lead to a group of Care Managers/
'Designated Care Managers' during the shift. The Lead Care Manager
ensures quality care and services are being provided and
documented, in a consistent manner and in alignment with each
resident's individualized Service Plan (ISP) and Sunrise policies,
to residents in our care neighborhoods. The Lead Care Manager leads
by example in all job responsibilities, and may work variable hours
to likely include some weekend and holiday duty. RESPONSIBILITIES &
QUALIFICATIONS Essential Responsibilities:--- Provide supervisory
support by taking attendance at the beginning of every shift;
managing call-offs/no shows; sending open shift messages and
responding to shift requests--- Support team members as they
provide Activities of Daily Living (ADL) care and services to
residents in accordance with their Individualized Service Plans
(ISP). This may include bathing, grooming, personal and dental
hygiene, bowel and bladder functions, dressing, hair care,
escorting to and from meals and activities and tidying residents
room--- Support team members as they encourage personalized and
meaningful resident participation in life enrichment programming
and ADLs --- Assist with meal service in dining room. Coach team
members on hospitality standards during meal service--- Accurately
document care and services provided to residents. Review care
manager documentation throughout shift. Identify and bridge gaps in
documentation by coaching team members--- Ensure compliance with
Sunrise's Timekeeping and Meal/Rest Period policies. Monitor team
member break schedule and duration; ensure care managers clock
in/out using correct job codes. Coach team members as required ---
Display and encourage flexibility in work schedule by working
holidays, evenings, weekends and additional shifts when
necessary--- Prepare for shift by obtaining resident group
assignments before care anagers arrive. Print and hand out daily
assignment sheets to appropriate team members--- Participate in
crossover meetings by sharing/receiving pertinent information
with/from other Lead Care Managers --- Carry a resident group
assignment on overnight shifts and pick up group assignments in the
event of an unfilled call off on day and evening shiftsOther
Responsibilities--- Cross trained and credentialed (including
certifications where required by state) to safely administer
medications if needed during times of high volumn or unexpected
absence --- Lead by example when clocking in/out and taking proper
meal/rest breaks--- Participate in group interview process
including job preview video and community tour--- Support
onboarding of new team members including shadowing and skills
demonstration --- Maintain a safe and secure environment for all
staff, residents and guests by following established safety
standards; actively support safety practices --- Report incidents
and complete appropriate paperwork immediately --- Communicate any
observed or suspected resident change of condition to the
department care coordinator; assist care coordinators, when
required, in development and/or updates to ISPs and communicating
with residents and families--- Prevent and handle conflict by
working with the team towards a solution. Communicate issues to
department care coordinator when necessary--- Contribute to care
manager annual performance review by providing feedback to
department care coordinator--- Project a positive, professional and
friendly image through action, words and dressQualifications:---
High School diploma or GED strongly preferred and may be required
per state regulations--- Ability to read, write, communicate
effectively with Care Managers, Community Managers, residents and
family members--- In states where appropriate, must maintain
applicable certifications--- Must be at least 18 years of age---
Medication Management Certificate required; ongoing training and
re-education per Sunrise and state requirements--- Previous
experience working with seniors and desire to serve and care for
seniors--- Demonstrates leadership competencies--- Ability to
delegate assignments to the appropriate individuals based on their
skills, roles and interests--- Ability to make choices, decisions
and to act in the residents' best interest--- Ability to
appropriately react to and remain calm in difficult situations---
Ability to handle multiple priorities--- Competent in
organizational and time management skills--- Demonstrate good
judgment, problem solving and decision making skills--- Competent
in computer skills, Microsoft Office, and Sunrise applications with
the ability to learn new applications--- As applicable, all Sunrise
team members who drive a Sunrise vehicle must sign the Driver job
description and understand the key essential duties for safety and
regulatory complianceSunrise maintains a safe and drug-free work
environment and all offers of employment with Sunrise are
conditioned on submitting to and successfully completing and
passing a background check and drug test.ABOUT SUNRISE Sunrise
Senior Living has championed quality of life in senior care for
more than 30 years. We believe team members are our greatest
resource and are looking for people who share our commitment to
provide quality care for seniors and their families. It's no
surprise that many of the world's leading experts in Senior Living
entrust their career to Sunrise.--At Sunrise, you will---Make a
Difference Every DayWe are passionate about our mission - to
champion quality of life for all seniors. We deliver high-quality
care with a personal touch and encourage our residents to enjoy
life to the fullest. Be Part of a Uniquely Supportive CommunityThe
care-focused environment we create for residents extends to our
team members. We offer programs, rewards, and benefits to help you
live your best. Ignite Your PotentialWe believe potential has no
limits. We offer best-in-class leadership development programs
designed to grow our leaders. We are committed to helping our team
members achieve their career goals.--Apply today to learn why
Sunrise Senior Living is a certified Great Place to Work--
Keywords: Sunrise Senior Living, Raleigh , Lead Memory Care Giver, Other , Raleigh, North Carolina
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