Technical Helper
Company: Sears Home Services
Location: Raleigh
Posted on: January 13, 2021
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Job Description:
Req/Job ID: 1000140BREmploying Entity: Transform SR
LLCEmployment Category: Regular, Full-timeJob Function:
Repair/InstallationStore ID: 28121: IH-Richmond VA/Raleigh NCThe
Technical Helper is responsible for providing assistance to Service
Technicians on repair calls and shuttling necessary parts and
supplies for service repair completion.Job Requirements:JOB
DUTIES/RESPONSIBILITIES:--- Rides with or meets Technician at
designated location to assist on service call--- Follows directions
provided by Service Technician to assist in completing product
repair, including, but not limited to assistance inlifting,
handling of tools, etc.--- Shuttles parts and supplies to
Technician when applicable--- Performs other duties as
assignedREQUIRED SKILLS:--- Ability to aid physically the Service
Technician in the handling of appliances or equipment to be
repaired--- Ability to work variable and flexible hours, including
overtime as needed--- Ability to handle stressful situations, and
to work in a fast paced environment--- Ability to apply appropriate
safety procedures and equipment to protect Company and customer
assets--- Ability to communicate effectively with the Service
Technician and customer--- Ability to read and utilize reports as
needed--- Ability to read, write, and speak English--- Ability to
follow Quality Management System (QMS) process guidelines---
Ability to maintain regular and consistent attendance--- Ability to
work well with others in a team environment to deliver high
performance results--- Outstanding customer service skills--- Open
to change, with the ability to implement change quickly and
effectively--- Ability to convey a positive image of the Company in
all actions and behaviors--- Excellent communication skills--- Good
listening skillsPREFERRED SKILLS:--- Mechanical aptitudeJOB
REQUIREMENTS:--- 18 years of age or older#HomeServices
Keywords: Sears Home Services, Raleigh , Technical Helper, Other , Raleigh, North Carolina
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