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Customer Service Representative

Company: Lkq Corporation
Location: Raleigh
Posted on: January 12, 2021

Job Description:

Job Summary: Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.Essential Job Duties:* Handle phone and emails from customers.* Call center functions to provide quality customer service.* Ensure the company establishes and maintains constant communication with customers.* Understanding of eBay and eCommerce sites (i.e. LKQonline.com)* Knowledgeable on all aspects of product inventory, data entry, invoicing, cancellations, credits, and customer service inquiries.* Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.* Generate sales from online leads.* Assumes other duties as assigned.* Speak SpanishBenefits: * Medical Insurance* Dental Insurance * Vision Insurance * 401K Retirement Plan with company matching contributions * Short-term and long-term disability * Life Insurance * Flexible spending accounts* Paid time off * Paid Holidays * Employee discountsJob Requirements:Education/Experience:High School graduate required.Skills: * Must be bilingual--?* Must have good written and verbal communication skills along and the ability to work well with others. * Must have good customer relations skills.??Equipment: Computer, 10-key calculator, multi-user telephone system, copier, fax machine, and Microsoft Office software.Working Conditions: This position requires sitting, standing, bending, and lifting. Must be physically able to lift boxes weighing approximately 30 lbs. Must have the ability to work under conditions of frequent interruptions and be attentive to details.

Keywords: Lkq Corporation, Raleigh , Customer Service Representative, Other , Raleigh, North Carolina

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