Rep Mobile Examiner - (P/T) - ExamOne / Raleigh, NC area
Company: Quest Diagnostics Health & Wellness
Location: Raleigh
Posted on: January 12, 2021
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Job Description:
Basic Purpose:Under the direction of the Branch Manager or Field
Leader, the Mobile Examiner's primary responsibility is to provide
coverage in the field ensuring that mobile exams are completed
accurately and on time. Maintain a safe and professional
environment for applicants, clients, and employees, perform with
confidence all aspects of an insurance exam, including specimen
collection and processing duties following established practices
and procedures. May also be required to act as coach, mentor,
instructor and resource person for new employees who have completed
the required phlebotomy-training program. Duties and
Responsibilities:1. Ensures all specimens are collected accurately
and on time.* Collects specimens according to established
procedures. * Conducts in center exams and mobile exams, which
include taking basic vitals, medical histories, venipuncture, urine
collection, and EKG. Also collects specimens for pre- employment
drug screenings and other Quest Diagnostics services.* Responsible
for completing application packets and other paperwork accurately.*
Label, centrifuge and split specimens as required by test order.*
Upload and complete cases in portal within 24 hrs on weekdays and
within 48 hrs on weekends.* Package specimens for transport and
ship to lab indicated on work orders. 2. Responsible for the safe
and timely transporting of specimens, supplies, equipment and
materials to the appropriate destination.* Maintains records of
each specimen collected each day. Support Record Deletion process
when directed by Management.* Submits original paperwork to
destination.* Provides customer service to clients.3. Follows
current Examiner's Manual.* Reads, understands and complies with
departmental policies, protocols and procedures: (i.e. Procedure
Manuals, Safety Manual, Compliance Manual, Automobile policies and
procedures, Employee Handbook, Quality Assurance Manual).*
Maintains all appropriate Phlebotomy logs.* Maintains error rate of
no more than 3%.* Confirms exams with clients day before
appointment and status the case at time of confirmation.* Correct
non-applicant errors within a 24 hour timeframe.* Submits accurate
time and travel logs as directed by management and on time.*
Submits accurate expense forms, if applicable, on the required
day.* Properly clock in and out for work assignments.* Provides
travel logs when applicable. 4. Demonstrates organizational
commitment.* Adheres to departmental and company code of grooming
and dress code and lab coat policies, appearing neat and clean at
all times. Be aware of smoke residue and heavy fragrances. * Wear
company issued identification badge at all times during work
assignments.* Reports on time to work, following attendance
guidelines.* Answers the telephone in a friendly and helpful
manner, by incorporating the company name, self-identification and
a helpful statement.* Communicates appropriately with customers,
agents, applicants, coworkers and the general public.* Communicates
all unresolved problems immediately to the appropriate Manager or
Supervisor. Remains polite and courteous at all times.
Keywords: Quest Diagnostics Health & Wellness, Raleigh , Rep Mobile Examiner - (P/T) - ExamOne / Raleigh, NC area, Other , Raleigh, North Carolina
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