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Collections Representative

Company: Accentuate Staffing
Location: Raleigh
Posted on: January 12, 2021

Job Description:

Accentuate Staffing is currently seeking a Collections Representative for an assignment in the Raleigh area with a growing company. This will be full time hours to start as soon as possible.Responsibilities: * Answer incoming phone calls from clients regarding account needs* Manage database system for accounts to update payment information and billing* Take payments over the phone and through email* Identify resolutions to requests from customers* Work with customer to make payment arrangements on purchases* Assist with invoicing needs for accounting department* Other duties as assignedRequirements: * At least 1 year of strong collections work experience* Excellent communication skills especially over phone and email* MS Office proficiency* Ability to work in a team environment* Strong multi-tasking skills and able to toggle through multiple computer screensJob Requirements:* Document collection actions and status of account* Facilitate collections of past due invoices* Set up payment arrangements to bring past due accounts* Notifying customers of delinquent accounts to solicit payment* Negotiating payment arrangements with consumers on collection accounts* Negotiate immediate payment for past due accounts or creating payment plans* Call customers with past due accounts to make arrangements for payments* Initiating calls to delinquent customers to collect payments and settle accounts* Initiate all collection efforts and call customers to collect payments on past due accounts* Contacting customers who have delinquent accounts and making payment arrangements* Contacting customers with delinquent or passed due accounts and making payment arrangements* Make collection calls to past due accounts* Make collection calls to early stage delinquent accounts* Correct billing errors, collect past due accounts, maintain customer account information, and handle payment application and reconciliation* Securing payment arrangements with customers by phone and bringing delinquent accounts* Calling and obtaining payment for past due accounts* Obtain customer location to collect delinquent accounts* Obtain payments on credit card accounts* Assist in the collection of all delinquent accounts* Determine payment status of accounts

Keywords: Accentuate Staffing, Raleigh , Collections Representative, Other , Raleigh, North Carolina

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