RaleighRecruiter Since 2001
the smart solution for Raleigh jobs

Tax Associate

Company: Intuit
Location: Raleigh
Posted on: November 21, 2020

Job Description:

OverviewIf you re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You ll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring

College degree a plus. The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customers
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead
This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes Associated topics: loan officer, loan review, loan review officer, loan servicing officer, mortgage, mortgage loan officer, mortgage officer, mortgage servicing officer, personal banker, personal banker iv

Keywords: Intuit, Raleigh , Tax Associate, Other , Raleigh, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Class A CDL Truck Drivers
Description: GET HOME WEEKLY while earning up to 75,000/yr
Company: US Xpress
Location: Danville
Posted on: 12/4/2020

Class A CDL Team Truck Drivers
Description: Team Drivers: HUGE 30,000 Sign On Bonus/split with TONS of miles 1,000 Holiday
Company: US Xpress
Location: Danville
Posted on: 12/4/2020

Travel Nurse RN - Progressive Care Unit - $1,499 per week
Description: American Mobile Healthcare is seeking a travel nurse RN Progressive Care Unit for a travel nursing job in Danville, Virginia. Job Description amp Requirements Specialty: Progressive Care Unit Discipline: (more...)
Company: American Mobile Healthcare
Location: Danville
Posted on: 12/4/2020


Commercial Truck Driver Jobs
Description: GET HOME WEEKLY while earning up to 75,000/yr
Company: US Xpress
Location: Danville
Posted on: 12/4/2020

MICU Travel RN - Medical Intensive Care Nurse
Description: Nationwide Travel Nurse Jobs - Medical Intensive Care RN Are you looking for a new nursing job Would you like to spend the season somewhere you've never been Hospitals nationwide are looking for qualified (more...)
Company: HealthCare Travelers
Location: Danville
Posted on: 12/4/2020

Tax Preparer
Description: Overview If you're a highly motivated individual with a business background and
Company: Intuit
Location: Danville
Posted on: 12/4/2020

Temporary Holiday-Merchandise Associate
Description: Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement (more...)
Company: TJ Maxx
Location: Danville
Posted on: 12/4/2020

Vehicle painter
Description: About CarvanaAt Carvana, we sell cars but we arent car salesmen. Our promise is simple: we wont sell a car to a customer that we wouldnt sell to our own Mom. Period. To make sure our cars are in first-rate (more...)
Company: Carvana
Location: Danville
Posted on: 12/4/2020

Travel Nurse RN - Med Surg - $2,069 per week
Description: American Mobile Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Danville, Virginia. Job Description amp Requirements Specialty: Med Surg Discipline: RN Start Date: (more...)
Company: American Mobile Healthcare
Location: Danville
Posted on: 12/4/2020

Merchandise Associate
Description: All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday (more...)
Company: Marshalls
Location: Danville
Posted on: 12/4/2020

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Raleigh RSS job feeds