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Director of Client Engagement

Company: Zachary Piper Solutions
Location: Raleigh
Posted on: September 16, 2020

Job Description:

Piper Companies is currently looking for a Director of Client Engagement in the Raleigh, North Carolina (NC) area to join a team dedicated to providing software and technology solutions for Clinical Research and Healthcare companies.

Responsibilities for the Director of Client Engagement include:

· Own the implementation and success of the company’s platform with our clients

· Collaborate with both the product and engineering teams in order to serve as a subject matter expert for client needs

· Develop and manage the Client Engagement team in all aspects of training, hiring, mentoring, and ensuring positive outcomes

· Ensure solutions exceed our client stakeholders’ expectations in a timely and effective manner

Qualifications for the Director of Client Engagement include:

· 5+ years’ experience within Clinical Research

· 5+ years’ experience leading and managing a Client Engagement team

· Strong history of managing a team with exceptional performance metrics

· Prior experience working in a SaaS-based organization, as well as working with healthcare technologies

· Bachelors’ Degree or equivalent experience

Compensation for the Director of Client Engagement include:

· Salary Range: $120,000 - $150,000 based on professional experience

· Competitive comprehensive benefits package included

Keywords:

Director of client engagement, director, client engagement, software, technology, clinical research, healthcare, SaaS, CTMS, CRO, lead, manage, fast-paced, performance, organized, multi-task, communication, raleigh, north carolina, NC

Keywords: Zachary Piper Solutions, Raleigh , Director of Client Engagement, Other , Raleigh, North Carolina

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