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Director, Institutional Analytics

Company: NC State University
Location: Raleigh
Posted on: September 13, 2020

Job Description:

Please see Special Instructions for more details. You will be required to attach a cover letter, resume or CV and a separate document containing contact information for at least three professional references.

Vacancy Type EHRA Non-Faculty

Is Internal Transfer Only No

Working Title Director, Institutional Analytics

Salary Range

Anticipated Hiring Range Commensurate with education and experience

Position Number 00004398

Work Schedule 8:00 a.m. - 5:00 p.m., Monday through Friday

Full Time Equivalent (FTE) 1.0

Department 022201 - Institutional Research and Planning

Department Institutional Research and Planning

Job City & State

Primary Function of Organizational Unit

Institutional Strategy and Analysis ( ISA ) sustains NC State’s mission and vision as a Research I university by providing consistent and reliable data that informs, supports and advances the university’s academic, administrative and operational strategic goals. ISA collaborates across all campus constituencies and levels of governance to identify NC State’s information needs, collect and manage data, provide analysis, and disseminate clear and accurate findings to give momentum to the university’s forward progress.

In order to more efficiently and effectively serve the university community, ISA now provides increased functionality through the management of strategic planning, including implementation planning, and the Chancellor’s Faculty Excellence Program. The collective function of all parts of ISA further serve the diverse information and reporting needs of NC State and external entities in a timely, unbiased and responsible manner.

The Director of Institutional Analytics leads the university’s institutional analytics team in providing evidence, analytics, and internal and external reporting for NC State University. The Director will serve as a key contact for institutional data both with campus stakeholders and the UNC System Office and will help support efforts to ensure that data synthesized from multiple sources is used effectively in building a more data-informed culture and supports a robust data driven decision-making ethos that will advance the university’s strategic goals.

The Director will provide effective leadership to the institutional analytics team in ISA and work collaboratively with ISA leadership team to advance continuous improvement of processes and outcomes of institutional analytics.

The Director will join the Institutional Strategy and Analysis team and report to the Senior Vice Provost, Institutional Strategy and Analysis.

Other Work/Responsibilities

Collaborate with ISA leadership to continue efforts to design, develop, implement and maintain comprehensive institutional reporting files, data dashboards and visualizations consistent with the goals and aims of ISA .

Develop, publish and maintain data definitions of reporting files and prepare reports and disseminate information about institutional analytics to the campus community.

Serve as NC State’s liaison with the UNC System Office in matters related to the Student Data Mart ( SDM ). Collaborate internally within ISA and with senior leaders across campus and campus stakeholders to prepare responses to the System Office on datamart issues (including human resources and financials).

Be responsive to institution-wide assessment and reporting requests from the Office of Assessment and Accreditation that are based on SACSCOC requirements

Provide consistent and comprehensive responses that represent NC State to external surveys such as IPEDS , Common Dataset, AAUP faculty salary survey as well as national and international rankings surveys.

Collaborate with others to implement university policies and procedures for data governance.

Develop a balanced level of response to campus needs through the strategic development of focused dashboards and supplemental ad hoc reports as needed.

Work with ISA leadership to build collaborative networks across campus inclusive of data stewards, stakeholders and campus leaders to support the needs and requests of external surveys and data request.

Improve the effectiveness of the institutional analytics function of ISA through continuous evaluation and assessment of processes and outcomes.

Supervise and oversee institutional research team (e.g., staff, graduate students and/or temporary employees) allocating tasks in an equitable manner that promotes team building and helps team members develop additional analytics expertise.

Work in a dynamic environment and be responsive to changing goals, priorities, and university needs as articulated in other duties as assigned.

Post-baccalaureate credentials in a relevant academic field such as data science, higher education, management information systems or a related field that includes statistical analysis and research methodology and + at least 5 years of progressively responsible experience (including supervisory experience) in higher education setting.

Departmental Required Skills

The ability to interpret and transform data into relevant and usable information.

Experience with data visualization software (e.g., SAS VA, Tableau) and data story telling.

Strong proficiency in data warehousing, data mining, enterprise reporting and statistical software (preferably SAS ).

Knowledge of national higher education issues and trends and related uses of institutional data.

Ability to maintain confidentiality with highly sensitive or controversial issues.

Working knowledge of or ability to quickly learn NC State (data governance, academic structure and campus infrastructure, protocols, policies and procedures).

Excellent oral and written communication skills and the ability to resolve questions or conflicts consistent with existing data governance standards, principles of collaboration and institutional effectiveness are essential.

Ability to provide ethical leadership characterized by good judgment, professionalism, tact, diplomacy, discretion and a focus on team work.

Ability to solve complex problems by gathering data, reasoning logically, drawing valid conclusions, and writing clear and concise reports.

Demonstrated ability to work cooperatively with diverse constituencies

Experience managing complex projects.

Ability to manage multiple projects and strict deadlines while maintaining a high degree of accuracy.

Familiarity with complex, decentralized research institutions.

Preferred Experience, Skills, Training/Education Prefer candidate with Ph.D. in applicable discipline.

Required License or Certification


Special Instructions

You will be required to attach a cover letter, resume or CV and a separate document containing contact information for at least three professional references.

Job Open Date 09/04/2020

Anticipated Closing Date

Is this position partially or fully funded on ARRA stimulus monies? No

Proposed Hire Date 10/01/2020


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Question Required fields are indicated with an asterisk (*).

* How did you learn of this opportunity? NCSU Website

NCSU Executive Search Services




Other Online Job Board

Carolina Job Finder / Employment Guide

Job / Career Fair

The Chronicle of Higher Education


Professional Journal

Print Advertisement (Newspaper / Periodical)

Professional Organization

Direct Contact from NCSU HR Representative / Recruiter

NCSU Employee Referral

Social Media (LinkedIn, Twitter, Facebook, Other)


If you learned about this vacancy from "other source" or "other website", please provide the source. (Open Ended Question)

Required Documents Cover Letter

Contact Information for References


Optional Documents



PHONE: (919) 515-2011

Keywords: NC State University, Raleigh , Director, Institutional Analytics, Other , Raleigh, North Carolina

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