RaleighRecruiter Since 2001
the smart solution for Raleigh jobs

Jr. Client Success Associate

Company: Apex Systems, Inc
Location: Raleigh
Posted on: February 15, 2020

Job Description:

Job Description Job : 1033651 Our client is hiring multipleJunior Client Success Associates at their Raleigh, NC/RTP location. If interested, please email your resume toSarahat sdiscepoliapexsystems.com Job Description: The team will be supporting post sales on escalations with the internal teams to drive desired outcomes, fixed broken processes or leverage them due to business/sales reasons. The teamwill be the bridge between Sales and Services, in the spirit of the CX (customer experience) approach. You will also work with TAC engineers on severity cases monitoring and following up, help raise severity when needed, re-queue, dispatch, manage progress, collaboration with other teams, and escalate when needed. You also will work closely with the BU team and provide business background, raise focus, allocate developer to CDET, and help raising severity of bug, discus fix releases, follow up EFA and Provide business background, check assignment and ETA, monitor communication and updates for partner/customer You will assist the 3rd Party engineers, Account Managers, Sales Engineer, with regards to Clientprocedures, escalation paths and dedicated teams for a range of questions Requirements: College Degree (Associates or Bachelors preferred) Bilingual in Spanish and English (nice to have) Customer Service Experience Ability to work in a fast pace, high pressure environment Work Mon-Fri 8AM-5PM OR 11AM-8PM Aptitude to learn quickly Microsoft Outlook Desired: ITIL certification or able to obtain within first 6 months Post-sales support experience. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178. - provided by Dice

Keywords: Apex Systems, Inc, Raleigh , Jr. Client Success Associate, Other , Raleigh, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Travel Nurse - All RN Specialties (Wilson)
Description: Registered Nurse. Travel
Company: HealthCare Traveler Jobs
Location: Wilson
Posted on: 02/26/2020

Customer Service/Sales
Description: Job DescriptionPosition Purpose: br Customer Service x2F Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates (more...)
Company: Home Depot
Location: Danville
Posted on: 02/26/2020

Progressive Care Unit - PCU- Travel (Wilson)
Description: Registered Nurse. Travel
Company: HealthCare Traveler Jobs
Location: Wilson
Posted on: 02/26/2020


Burn Unit - ICU - RN - Travel (Wilson)
Description: Registered Nurse. Travel
Company: HealthCare Traveler Jobs
Location: Wilson
Posted on: 02/26/2020

Progressive Care - PCU RN - Travel (Wilson)
Description: Registered Nurse.
Company: HealthCare Traveler Jobs
Location: Wilson
Posted on: 02/26/2020

Emergency Department - ED/ER RN - Travel (Wilson)
Description: Registered Nurse. Travel
Company: HealthCare Traveler Jobs
Location: Wilson
Posted on: 02/26/2020

Coronary Care Unit - CCU RN - Travel (Wilson)
Description: Registered Nurse.
Company: HealthCare Traveler Jobs
Location: Wilson
Posted on: 02/26/2020

Pre/Post Anesthesia Care - PACU - RN - Travel (Wilson)
Description: Registered Nurse. Travel
Company: HealthCare Traveler Jobs
Location: Wilson
Posted on: 02/26/2020

Cardiovascular Intensive Care - CVICU - RN- Travel (Wilson)
Description: Registered Nurse.
Company: HealthCare Traveler Jobs
Location: Wilson
Posted on: 02/26/2020

Medical Surgical - Med/Surg RN - Travel (Wilson)
Description: Registered Nurse. Travel
Company: HealthCare Traveler Jobs
Location: Wilson
Posted on: 02/26/2020

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Raleigh RSS job feeds