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Operational Risk Consultant 5

Company: Wells Fargo Bank
Location: Raleigh
Posted on: December 5, 2019

Job Description:

Job Description
Important Note: -- During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. -- To participate in some selection activities you will need to respond to an invitation. -- The invitation can be sent by both email and text message. -- In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.At Wells Fargo, we want to satisfy our customers------ financial needs and help them succeed financially. We------re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you------ll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.The Group Compromised Data Lead will serve as the central point of contact for the Corporate Risk organization for all Compromised Data events, including physical and virtual events of low to high severity, as identified through multiple channels. -- The leader will drive business leader communications, assist in event research and classification, perform root cause analysis, develop and deliver reporting and trending, provide training, and act in a consultative capacity for all areas for the Corporate Risk business. -- In addition, the role will provide support in other Information Security and Technology risk matters aligned with those risk programs. -- This role will be part of the Risk Operations vertical of the Corporate Risk Control Executive team. --Responsibilities include:

  • Serve as the designated point of contact responsible for ensuring Corporate Risk Management is aware of incidents and risk considerations.
  • Participate in the Incident Response Process with the Compromised Data Center of Excellence (e.g., participating in investigative and remediation activities as needed and ensuring all applicable incident details are reported, investigated, and documented accurately and remediated appropriately).
  • Ensure Corporate Risk's domestic and international awareness of, execution of, and adherence to the Enterprise Compromised Data Policy.
  • Develop and document Corporate Risk's internal procedures for managing Compromised Data events.
  • Ensure incident handling is in accordance with documented processes and procedures.
  • Identify issues, formulate, and facilitate the execution of corrective action activities (e.g., reviewing root causation to ensure proper designation, review reporting for trends and patterns, partnering with governance teams to open issues to resolve identified issues and mitigate future occurrences).
  • Participate in incident debriefs and walkthroughs.
  • Ensure all customer or regulator notifications are made through the proper channels.
  • Develop and deliver tactical and leader-level reporting regarding Compromised Data events and related exposures. --Locations: -- Locations: -- Charlotte, NC; Phoenix, AZ; Minneapolis, MN; Des Moines, IA; Atlanta, GA; Dallas, TX; Saint Louis, MO; Denver, CO; Portland, OR; Salt Lake City, UT; San Antonia, TX; Raleigh, NC

    Required Qualifications
    • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both

      Desired Qualifications
      • Advanced Microsoft Office skills
      • Excellent verbal, written, and interpersonal communication skills
      • Strong analytical skills with high attention to detail and accuracy
      • Ability to interact with all levels of an organization
      • Experience presenting information in a manner that persuades, educates, and enhances understanding at all levels
      • Solid critical thinking skills
      • Ability to work in a fast paced deadline driven environment
      • Facilitation skills, including ability to facilitate decision-making and broker agreements amongst diverse, differing, and/or conflicting perspectives/priorities
      • Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
      • Tableau experience

        Other Desired Qualifications
        • The ability to interact with all levels of an organization, including senior leadership.
        • Experience building consensus and gaining buy-in and addressing complex issues within highly matrixed organization
        • Experience implementing policies, procedures, and processes.
        • Ability to work independently on a self-directed basis.
        • Ability to manage multiple and competing priorities, with strong organizational, multi-tasking, and prioritizing skills.
        • Incident investigation expertise including experience leading or participating in an incident response team.
        • Experience in multiple areas of operational risk management, including regulatory compliance, financial crimes risk, and risks related to the consumer protection and general banking regulations.
        • Experience with regulations and laws affecting data compromise including the Gramm-Leach-Bliley Act (GLBA 501b), General Data Protection Regulation (GDPR), U.S. state and jurisdictions data breach laws and foreign laws and regulations.
        • Experience in building programs, processes, procedures and quality assurance activities.
        • Experience in overseeing data and reporting activities.
        • Experience in developing, executing and overseeing control expectations and standards.
        • Financial services industry experience with product knowledge for consumers and businesses.
        • Strong conflict management skills that lead to increased collaboration and engagement in challenging situations.
        • Knowledge across enterprise risk management framework, including: risk identification, risk appetite and strategy, risk- related decisions, processes and controls, risk analytics and governance.


          All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

          Relevant military experience is considered for veterans and transitioning service men and women.
          Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo Bank, Raleigh , Operational Risk Consultant 5 , Other , Raleigh, North Carolina

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