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Supervisor Information Technology

Company: Perspecta
Location: Raleigh
Posted on: February 14, 2019

Job Description:

Every day at Perspecta, we enable hundreds of thousands of people to take on our nation's most important work. We are a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation's most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselves-to respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers. Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many ways-not only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter. Perspecta's talented and robust workforce-14,000 strong-stands ready to welcome you to the team. Let us make an impact together. Supervisor Information Technology Perspecta has an immediate need for aSupervisor Information Technology inRaleigh, NC.

  • Supervise a moderate or large team primarily comprised of non-exempt or Entry (ENT)/Intermediate (INT) employees and contingent workforce with well-defined, limited scope, including directing daily work activities/priorities, people recruitment and development and cost management. May supervise Supervisor I.
  • Direct daily work activities of teams providing Information Technology (IT) services to internal users to solve various business systems and applications problems for customers.
  • Services are provided on standard, specialized or complex systems.
  • Role is primarily tactical in nature. May include some budgetary or planning actives.
  • Ensure operational excellence by monitoring key metrics and ensuring team goals and contractual commitments are met. Ensure organizational business plans and strategies are communicated and understood; drive performance planning and review.
  • Resolve/monitor routine customer escalations, as appropriate.
  • Proactively seek opportunities for process and service improvements and surface them.
  • Provide time/ resource estimates for assigned tasks.
  • Assign work to others in moderate or large sized teams; impact is likely to be geographically dispersed. Work impacts internal IT customers and delivery of IT services. Required: A technical Bachelor's degree or equivalent experience plus six years' experience in the function or an equivalent functional experience required.
    • Two to three years' supervisory or leadership experience is typically required. Advanced supervisory experience is typically required.
    • Demonstrated team leadership skills including verbal and written communication skills, collaboration skills and the ability to effectively engage in a geographically dispersed team.
    • Demonstrated ability to manage a diverse group of individuals to accomplish common goals. This position requires United States Citizenship, or a valid Green Card and eligibility to apply for/obtain a Postal Clearance. For more information, visit . Perspecta Values: Perspecta is an EOE / Female / Minority / Individual with Disabilities / Protected Veteran Status If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you.

      Keywords: Perspecta, Raleigh , Supervisor Information Technology, IT / Software / Systems , Raleigh, North Carolina

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