Associate Program Manager - Technical
Company: Red Hat Inc.
Posted on: November 10, 2018
Company description At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies. Job summary Get started with program management and help make a difference in ensuring the success of Red Hat's offerings and technologies. The Red Hat Portfolio Field Enablement team is looking for an Associate Program Manager to join us in Raleigh, NC. In this role, you will help us manage our customer-facing product programs. You'll serve as an integral part of the programs team responsible for program development, operations, and growth, as we continue to expand our support across the Red Hat portfolio of offerings. You'll work with geographically distributed sales, technical engagement manager, and product teams to coordinate program operations and ensure customer deliverables. You'll be expected to develop and nurture key relationships with other divisional program owners, field enablement, and managers from engineering, product management, and other relevant functions across the company. As an Associate Program Owner, you'll need to have experience with both program management and project management to ensure efficiency in meeting deadlines and deliverables with program operations. You will also have opportunities to meet with sales account teams and customers directly. This position is open to internal candidates only. Outside candidates, including referrals, are not being accepted at this time. Primary job responsibilities* Help manage and coordinate complex, multi-faceted programs* Oversee aspects of new and existing programs or projects from start to finish* Develop and maintain plans, schedule, and status for multiple milestones and deadlines* Develop and nurture relationships with key stakeholders while fostering collaboration, trust, and accountability* Coordinate and facilitate recurring team meetings to ensure that all teams have aligned goals and are working against the plan* Identify risks, issues, and problems in program plans, processes, and operations* Develop detailed recovery, mitigation, and scalability plans Required skills* Bachelor's degree or higher in a related field* 1-3 years of experience in program management or technology-related services* Ability to work in a fast-paced, cross-functional, internationally-distributed environment and effectively use traditional and virtual communication tools* Experience with multiple program and project management and process methodologies, tools, and systems* Working knowledge of open source software and Linux is a plus* Experience with virtualization, container, and cloud technologies is a plus Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Keywords: Red Hat Inc., Raleigh , Associate Program Manager - Technical, IT / Software / Systems , Raleigh, North Carolina
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