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Project Quality Engineer - Software Programs

Company: Itron, Inc.
Location: Raleigh
Posted on: September 17, 2023

Job Description:

Itron enables utilities and cities to deliver critical infrastructure services safely, securely, and reliably to communities in more than 100 countries. Our portfolio of smart networks, software, services, meters, and sensors helps our customers better manage electricity, gas, and water resources for the people they serve.

By working with our customers to ensure their success, we help improve the quality of life, ensure the safety, and promote the well-being of millions of people around the globe. Itron is dedicated to creating a more resourceful world.

Position Summary
The 'Project Quality Engineer- Software Programs'position defines, promotes, and drives the use of Quality Tools, Standards, and Processes for Itron's product development activities focused on Software. The individual will leadquality assurance and control activities during the product development lifecycle.

The individual will be a leader to help 'build in' exceptional quality, guide team members, and influence organizational strategy.
The individual will work to ensure software programs meets expected quality goals , including support of Critical Parameters, goals via a Quality Plan, and tracking program quality via appropriate software metrics.
Activities can include quality planning, quality reviews, process tailoring, metrics, verification of compliance to standards and procedures, and supporting change management.

Duties and Responsibilities
Owns and Promote Design Excellence, Quality Culture and Tools

Ensure Product Development teams alignment with the global "Built In" quality tools and processes
Design Reviews support
Software Reliability development
FMEAs (Concept, System, Design, and Process) facilitation
Verification and validation best practice development,
Requirements Management and development of appropriate test cases
Lessons Learned and Knowledge Management application

Drive Projects Quality

Assess Project deliverables content, gates passing, quality level versus expectations for program deliverables
Drive risks assessment and recommendations based on audits results and projects results, coordinate audit and or corrective action plans
Support product development teams with
Process maps / architectural documentation / design reviews,
Facilitation of Failure Mode Effect and Analysis (FMEA) through concept, design and process risk mitigation efforts
Constructing Quality Plans aligned to the development process that supports quality requirements from NPI Concept to End of Life (EOL) decisions
Support activities around bug triage, bug deferment, and 8D problem solving

Interface with the Quality and Itron organization

Ensure the quality network is properly informed about the projects and sharing critical program knowledge within the organization
Provides and communicates metric performance on Software Quality to the organization
Develop software quality tools and culture within the organization with the development of processes and tools to improve software quality
Engage with development core teams during the Software Development Life Cycle

Direct Reports
None, but willneed work tocollaboratively with Quality, Delivery, and Product development Network


BS in Computer Science or Information Technologies
MS in Software Engineering highly desirable


Software Quality Assurance experience preferred, experience with Software Development Life Cycle

American Society of Quality (ASQ) certification preferred

Logical problem-solving expert, able to distinguish when external support is needed

Good communicator, team orientation, able to value to the teams the quality role

Knowledgeable of relevant Quality Tools and statistics, Expert in S/DFMEA tool and leadership

Understands software quality standards and has prior experience in defining quality for SW and System products.

Has prior experience quality audits and code quality tools and practices.

Has experience and practices in Metrics and continues improvement process. building prediction models.

Overall familiarity of software and systems product tools used in product development (ADS, Jira, Sonar Qube, Whitesource, Fortify, Mend)

Knowledge of reliability, capability, robustness

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an . If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email .
Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure solutions. We provide smart networks, software, services, meters, and sensors to better manage electricity, gas, water and city services. We are dedicated to creating a more resourceful world.

Keywords: Itron, Inc., Raleigh , Project Quality Engineer - Software Programs, IT / Software / Systems , Raleigh, North Carolina

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