Technical Project Manager
Company: American Express
Location: Raleigh
Posted on: March 19, 2023
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Job Description:
**Description** **You Lead the Way. We've Got Your Back.** With
the right backing, people and businesses have the power to progress
in incredible ways. When you join Team Amex, you become part of a
global and diverse community of colleagues with an unwavering
commitment to back our customers, communities and each other. Here,
you'll learn and grow as we help you create a career journey that's
unique and meaningful to you with benefits, programs, and
flexibility that support you personally and professionally. At
American Express, you'll be recognized for your contributions,
leadership, and impact-every colleague has the opportunity to share
in the company's success. Together, we'll win as a team, striving
to uphold our company values and powerful backing promise to
provide the world's best customer experience every day. And we'll
do it with the utmost integrity, and in an environment where
everyone is seen, heard and feels like they belong. Join Team Amex
and let's lead the way together. As part of our diverse tech team,
you can architect, code and ship software that makes us an
essential part of our customers' digital lives. Here, you can work
alongside talented engineers in an open, supportive, inclusive
environment where your voice is valued, and you make your own
decisions on what tech to use to solve challenging problems.
American Express offers a range of opportunities to work with the
latest technologies and encourages you to back the broader
engineering community through open source. And because we
understand the importance of keeping your skills fresh and
relevant, we give you dedicated time to invest in your professional
development. Find your place in technology of #TeamAmex. **How will
you make an impact in this role?** Focus Leverages technical
understanding to support executional certainty for product and
engineering teams. Ensures visibility across stakeholder groups of
outstanding issues, risks, and delivery status. Identifies,
supports, and/or actions next steps to resolve impediments to
delivery and forges new capabilities based on environmental changes
and needs. Key Responsibilities + Works with streaming product
manager and engineering team to drive projects for our customers +
Schedule meetings, take notes and drives results based on team
goals + May need to step into operational role for enterprise wide
events + Drives execution on defined projects or tasks in low to
medium-complexity + environments + Works within and across team(s)
to track risks and impediments to project + delivery and escalate
accordingly + Facilitates technical conversations (e.g., relating
to architectural approach and + system design) and documents
solutions) + Provides and consolidates inputs for leadership
updates on delivery status and + key decisions needed to support
project delivery + Identifies and articulates opportunities for
improvements to the delivery process; + assists relevant teams in
redesigning process flows + Tracks relevant OKR/KPIs + Participates
in PI planning meetings and other Agile ceremonies for team/team to
+ pressure tests plans for feasibility, capacity, and risk +
Facilitates and supports coordination, collaboration, and alignment
between + Product Owners, Architects, and Engineers to meet
regulatory and technical requirements + Monitors and ensures
compliance with SDLC standards + Facilitates and plans change
management and release management activities + Identifies
inter-team technical dependencies and gaps in technical management
+ Follows and instills documentation best practices to ensure
designs meet + requirements + Drives technical and regulatory
consistency across workstreams; contributes + documentation to
ensure ongoing maintenance and development of technical and
regulatory solutions Scope of Impact/Influence + Partners with
Engineering teams to facilitate alignment on the architectural +
approach and technical strategy to execute delivery + Responsible
for tracking delivery, and activities related to low to medium +
complexity initiatives by adding to design discussions, issue
resolution, and removing obstacles to ensure program goals are met.
+ Embraces the Technology SDLC process and role models a continuous
+ improvement mindset Education & Experience + Bachelor's Degree in
technical discipline or equivalent work experience required; +
advanced degree preferred + Certifications in project management
methodologies a plus + Prior experience in program delivery or
project management experience is a plus + Experience with Agile/
SAFe /Lean methodologies a plus + Experience with Cisco WebEx and
Qumu Cloud is a plus but not required High-performing Behaviors +
Independently drives work with supervision, guidance, and coaching
from line + manager and senior members of Engineering team +
Leverages existing approaches to solve defined problems + Ability
to manage multiple projects across multiple teams + Presents
clearly and coherently to internal stakeholders Knowledge/Skills +
Technical knowledge sufficient to understand and discuss technical
challenges and systems design. Ability and aptitude to learn new
technical skills quickly. + Basic understanding of major coding
languages to track delivery challenges and solutioning + Adequate
documentation skills across technical and non-technical
requirements + Ability to understand organizational, product, and
industry standard metrics. + Ability to leverage metrics to
diagnose problems and improve delivery + Ability to collaborate
across teams and bring different opinions to consensus +
Understanding of the full life cycle of product development, from
concept to delivery, including Test Driven Development (TDD) +
Ability to manage the post-production processes, drive quality, and
implement testing best practices + Aptitude in technical problem
solving and issue-resolution + Ability to maintain a high attention
to detail in a deadline-driven work environment + Strong verbal and
written communication skills with demonstrated experience engaging
cross-functional stakeholders and business partners + Understanding
of project management process, project management software tools,
templates, and management techniques + Ability to coordinate change
in a dynamic environment and influence others without direct
authority **Technology Core Competencies** + Adaptive Communication
+ Agile Practices + Industry and Company Knowledge + Organizational
Change Management + Technical Acumen + Technology Industry Trends
**Game Changers** + Adaptability + Collaboration & Teamwork +
Continuous Improvement + Courage + Curiosity + Ingenuity + Servant
Leadership + Tenacity **Qualifications** Salary Range: $85,000.00
to $150,000.00 annually bonus benefits The above represents the
expected salary range for this job requisition. Ultimately, in
determining your pay, we'll consider your location, experience, and
other job-related factors. American Express is an equal opportunity
employer and makes employment decisions without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, veteran status, disability status, age, or any other status
protected by law. We back our colleagues with the support they need
to thrive, professionally and personally. That's why we have Amex
Flex, our enterprise working model that provides greater
flexibility to colleagues while ensuring we preserve the important
aspects of our unique in-person culture. Depending on role and
business needs, colleagues will either work onsite, in a hybrid
model (combination of in-office and virtual days) or fully
virtually. US Job Seekers/Employees - Click here to view the "Know
Your Rights" poster and supplement and the Pay Transparency Policy
Statement. If the links do not work, please copy and paste the
following URLs in a new browser window:
https://www.dol.gov/agencies/ofccp/posters to access the three
posters. **Job:** Technology **Primary Location:** United States
**Schedule** Full-time **Req ID:** 23002833
Keywords: American Express, Raleigh , Technical Project Manager, IT / Software / Systems , Raleigh, North Carolina
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