Sr. Technical Business Analyst

Company: Abacus Service Corporation
Location: Raleigh
Posted on: March 18, 2023

Job Description:

Engagement Type:
Contract

Short Description:
The NC Department of Health and Human Services (DHHS) is seeking a Sr. Technical Business Analyst to a system upgrade. This is an immediate need.

Complete Description:
DESCRIPTION OF WORK:

The North Carolina Accounting System (NCAS), which is the legacy accounting system used by most state agencies within North Carolina government is currently being upgraded to the North Carolina Financial System (NCFS). The NCAS system is based on mainframe technology and utilizes batched based flat file data transfers. The NCFS system will be based on Oracle Software as a Service (SaaS) and utilizes Application Programing Interfaces (APIs). NCDHHS systems currently interface with NCAS.
NCDHHS will need to upgrade the interfaces for a case management system and client relationship management system from interfacing with NCAS to NCFS. This senior technical Business Analyst role will work with the business, vendors, and other stakeholders to document the gap in functionalities for implementation of new interfaces, support the business process and technical business analysis. The BA will use N.C. Department of Information Technology Business Analysis Team tools and templates to document requirements. The project will be utilizing the agile methodology.

RESPONSIBILITIES

"Develop a strong understanding of the functions, uses, and requirements for NCAS and NCFS
"Identify and document detailed current and future state process workflows using BPM standards
"Identify and document detailed data flow diagrams
"Document gap analysis and develops the following documents: business process models, use cases, wireframes, entity relationship diagrams, data dictionaries, system context diagrams
"Efficiently integrating new systems, programs, and applications, with business operations and services
"Gather and document business requirements and functional requirements needed for procurement documents
"Assisting in performing functional and integrated testing
"Preparing and maintaining project documentation and artifacts including analysis, reports, and user documentation
"Working with project manager, developers, and end-users to ensure application designs meet business requirements
"Providing UAT support, including developing test scenarios and cases using DHHS methodology
"Supporting required system go-live activities
"Track delivery and review/approval progress of each deliverable in accordance with approved Project Work Plan and RAM
"Attending PMO meetings

Employee will perform other related work as required
The employee will travel in the local Raleigh area to attend meetings as needed

KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES

"Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications
"Extensive experience in technical business analysis in a related industry, Federal, or State Government
"Gathering and documenting business and functional requirements suitable for procurement documentation
"Strong writing and communication skills
"Good understanding of fiscal and accounting terminologies
"Collaboration and relationship-building with their team members and clients
"Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills
"Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors
"Ability to act independently with sound business judgment and thrive in environment with diverse communication styles
"Ability to prepare and present oral and written documents clearly and concisely
"Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines
"Understanding of Software Development Lifecycle (SDLC) concepts and process
"Knowledge of and experience with IT Service Management best practices and principles
"Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project
"Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups
"Must have familiarity with agile methodology, tools, and frameworks, i.e., Scrum, Kanban
"Experience working for Federal, or State government is preferred
"Experience with software implementation projects and with Cloud technologies.

Required / Desired Skills




Skill
Required / Desired
Amount
of Experience







Extensive knowledge of business system analysis techniques and testing methodologies
Required
7
Years







Demonstrated experience in gathering business requirements and development of business rules and process flow.
Required
7
Years







Proven experience with business process design, definition and/or re-design.
Required
7
Years







Experience with Business Analysis methodologies and problem solving
Required
7
Years







Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project
Required
7
Years







Excellent communication skills (both verbal and written)
Required
7
Years







Experience in development of procurement related documents including RFP and evaluation criteria.
Required
5
Years







Demonstrable analytical skills and an attention to detail.
Required
7
Years







Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills.
Required
7
Years







Experience working for State government
Highly desired
5
Years







Healthcare related experience
Desired
3
Years







Knowledge Creating Context Diagram and Functional decomposition
Required
5
Years







Demonstrated experience with both waterfall and agile projects
Required
5
Years







Experience documenting and developing plans for data migration from various platforms including, mainframes, RDBMS, relational, flat-file and others.
Highly desired
5
Years







Experience with Jira, SharePoint, Octane, ALM and other tools
Highly desired
4
Years







Experience with software implementation projects and with Cloud technologies
Required
3
Years







Experience with BOOMI Integration
Highly desired
3
Years







Experience interacting with Vendors on COTS solutions
Required
4
Years

Keywords: Abacus Service Corporation, Raleigh , Sr. Technical Business Analyst, IT / Software / Systems , Raleigh, North Carolina