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Technical Program Manager

Company: Procom Consultants Group Ltd
Location: Raleigh
Posted on: September 24, 2022

Job Description:

Technical Program Manager (Raleigh, NC & unanticipated locations throughout the US)Duties:

  • Manage the Software Development lifecycle of a complex cross functional body of work that has a long-term positive impact on the company.
  • Foster an environment of information systems engineering excellence and innovation. Insist on designing to the edge using latest technology and infrastructure.
  • Define and organize the program, outline tenets, analyze data, drive performance improvements, and influence resource allocation for all stages of execution (from ideation to delivery).
  • Remove blockers and always find the path forward in challenging situations.
  • Operate successfully in ambiguous environments.
  • Keep technical debt in check. Understand service level agreements (SLA) and how systems are performing in relation to them.
  • Use hard data and metrics to back up assumptions and recommendations.
  • Utilize analytical and quantitative skills.
  • Utilize hands on technical expertise with cloud-native technologies and cloud services.
  • Define and measure team success via data-driven metrics & reporting.
  • Establish collaborative and productive relationships with product management, governance, UX design, vendors and other supporting teams.
  • Work with development teams to create, design and launch new products, features and programs.
  • Innovate and launch new technology products or services from the ground up.
  • Work with external facing production systems.
  • Ensure teams are building using modern practices and tools.
  • Recognize and drive change for the entire development community.
  • Team scrum master in charge of planning, stand-ups, demos, retrospectives and the execution of sprints.
  • Cultivate operational excellence within project teams.
  • Ensure systems self-report breaches and understand root cause.
  • Ensure that project teams provide timely resolution of identified production defects.
  • Motivate and focus a collaboration to reach challenging goals.
  • Mentor and grow the team by creating an environment of individual accountability.
  • Coach new team members with technical and business subject matter.
  • Communicate upward and outward along with cross functional teams.
  • Project strong technological skills to innovate new ideas and improve existing services using latest technology.
  • Utilize Atlassian JIRA to track the progress as part of Agile Scrum teams and maintain program dashboards.
  • Organize cadence with stakeholders to gather requirements and carry out optimization using the latest tech stack.
  • Mentor new team members in Agile project management and encourage the team to be self-organized.
  • Participate in Program Increment planning conducted quarterly to collaborate on Business goals and support any reprioritization based on market data.
  • Propose improvements for existing data model and services architecture following systems design standards and best practices.
  • Ensure teams consistently meet service level agreements (SLA) and enable systems to self-report breaches by utilizing continuous monitoring systems.
  • Drive end-to-end delivery of new products from ideation to production and support through its lifecycle.Required: Master's degree in Computer Science, Systems Engineering or related field plus 3 years of experience in the job offered or as Systems Engineer or related position. Must have 2 years of Agile/Scrum experience. Must have 1 year of experience with: Software engineering with JAVA Microservices, Project Management, Atlassian Jira, RESTful Services, Confluence, Jenkins, Spring Framework, Oracle SQL and MS Visio. Must have ScrumMaster Certification. Travel required to unanticipated locations throughout the US.Send resumes to: Procom Services America, Inc., 1130 Situs Court, Suite 216, Raleigh, NC 27606, must reference "Technical Program Manager" position when applying.

Keywords: Procom Consultants Group Ltd, Raleigh , Technical Program Manager, IT / Software / Systems , Raleigh, North Carolina

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