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Field Service Technician (Mostly Remote)

Company: The Squires Group, Inc.
Location: Raleigh
Posted on: June 24, 2022

Job Description:

Job ID 2022-11217 Overview In business for more than 20 years, our client is a trusted partner in IT Support. They have an opening for Field Service Technicians to support clients in the DC Metro area. Work is primarily REMOTE; however, candidates must be within a few hours of Gaithersburg, MD. This is a very fast-paced role, where you never know what the next phone call may bring. If helping companies and people solve their IT needs gives you a rush, please apply!This role is open for contractors, contract-to-hire, or direct hire. Per our client contract, candidates must be U.S. Citizens, able to pass a background check.Responsibilities

  • Desktop configuration - printer installation, drive mapping, data transfer, Windows 7/8/10/11 configuration, installation of 3rd party software
  • Antivirus/anti-malware setup, monitoring, maintenance, and remediation
  • Peripherals set up - monitors, printers, phones, and docking stations
  • Active Directory - password resets, domain user account creation, forest/domain topology, creating and editing group policy
  • Office 365 - user creation, license management, Exchange Online, SharePoint, Teams, MFA
  • Microsoft Office Suite installation, configuration, and troubleshooting
  • Basic switch and router configuration and troubleshooting Qualifications
    • Experience and knowledge of the following:
      • Working IT Support / Help Desk / Infrastructure
      • Remote Monitoring and Management (RMM) Tools and Professional Services Automation (PSA) system (especially ConnectWise and ConnectWise Automate)
      • Windows Server 2008 R2, 2012R2, 2016, and 2019
      • Mac and/or Linux distribution
      • Virtualization platforms including VMWare and Hyper-V
      • Backup and disaster recovery software
      • Great customer service skills
      • Ability to work and manage your time efficiently
      • MSP experience is a huge asset
      • Per our client contract, candidates must be U.S. Citizens able to pass a background check Check out our Referral Program! The Squires Group will pay you up to $3000 for every qualified professional that you refer and we place. If you see a position posted by The Squires Group and know the perfect person for the job, please send us your referral. For more information, go to https://bit.ly/35C7diT . The Squires Group, Inc. is an Equal Opportunity/Affirmative Action Employer. #Di

Keywords: The Squires Group, Inc., Raleigh , Field Service Technician (Mostly Remote), IT / Software / Systems , Raleigh, North Carolina

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