HCS Systems Engineer Sr - Microsoft Office 365 - IT Network Services
Company: UNC Health Care
Location: Willow Spring
Posted on: May 16, 2022
Job Description:
DescriptionBecome part of an inclusive organization with over
30,000 diverse employees, whose mission is to improve the health
and well-being of the unique communities we serve.
This position may involve support of various hospitals and health
care systems within the UNC Health Care System, but will be
employed by Rex Hospital, Inc. (this includes, but is not limited
to, for purposes of payroll, health benefits, retirement options,
and applicable policies)Microsoft Office 365 Technical Engineer,
SeniorAs a Senior Microsoft Office 365 Technical Engineer, you will
be joining our team of professionals who are responsible for
design, implementation, and support of Microsoft's Modern
Workplace.The ideal candidate will possess strong technical
experience in the Office 365 platform with a primary focus on
Exchange On-line, Microsoft Intune, and Microsoft Teams.
- Advanced knowledge and experience in storage and networking
concepts, virtualization, security best practices, application
delivery, user authentication and provisioning concepts, operating
systems, application and infrastructure performance monitoring,
public/private cloud concepts and root cause analysis.
- Build, implement, upgrade, document and support advanced
enterprise technical solutions which include security best
practices, infrastructure standards, test plans, POC, training,
performance monitoring and documentation.
- Develop and keep accurate documentation of build and tasks for
project, current processes, standards and baselines across
enterprise environments generating status updates of assigned
projects and problems. Adhere to all IT and department policy,
processes and procedures.
- Experience with the configuration, troubleshooting and support
of Microsoft Exchange Online, Teams, OneDrive for Business, Azure
Active Directory and other core Office 365 components.
- Deploy Office 365 Platform Services across all organizational
levels.
- Implement and support Microsoft Office 365 groups in an
enterprise environment.
- Act as Subject Matter Expert on Office 365 capabilities and
dependencies.
- Maintain a good understanding of upcoming changes to Office 365
platforms to assist with organizational change management and
documentation update.
- Experience with writing and troubleshooting Microsoft
PowerShell scripts.
- Excellent analytical and communication skills. Ability to work
well in a team environment. Demonstrated ability to successfully
manage multiple tasks simultaneously. Highly responsive to internal
customers.
- Preferred:Multi-site/large environment experience;
certification in respective technology
- On-call rotationPreferred Qualifications:
- 4+ years of experience with Windows client/server networking
including Windows domain and authentication, Active Directory,
logon scripts, group policies, client and network security, name
resolution and time synchronization services.
- 4+ years of experience with server configuration and
installation, performance and network monitoring tools, operating
system upgrades and migrations, and strong troubleshooting skills
with hardware and software.
- 4+ years of experience with IP, DHCP, DNS and Ethernet
networks
- 2+ years of experience with Azure AD, Intune, Cloud App
Security, Conditional Access Rules
- 2+ years of experience delivering messaging and collaboration
solutions utilizing Microsoft Exchange On-line, Microsoft Teams,
and Office 365 within large complex environments
Asset:Any of the following certifications: Microsoft (MCSE), ITIL
certificationAssets Include:
- Experience with Windows 2012/2016/2019
- Experience working with Active Directory, Windows File
Services, and Group Policies.
- Experience with PowerShell/scripting
- Experience with Exchange 2016, Exchange On-line
- Experience with Microsoft Intune
- Experience with Microsoft OneDrive for Business
- Experience with Microsoft Teams
- Experience with Microsoft Azure Active Directory
- Client focused approach with strong interpersonal skills and
close attention to detail
- Ability and desire to learn and support a variety of systems
quickly
- Advanced troubleshooting skills
- Ability to work varying hours and shifts including holidays,
weekends and on-call 24 hours/day shifts.
- Effectively communicate issues and resolutions per organization
policy and practices
- Excellent analytical and communication skills. Ability to work
well in a team environment.
- Demonstrated ability to successfully manage multiple tasks
simultaneously. Highly responsive to internal customersOther
InformationOther information:
Education Requirements:
- Bachelor's degree in Computer Science, Information Systems
Management or related field (or equivalent combination of
education, training and experience).Licensure/Certification
Requirements:
- No licensure or certification required.Professional Experience
Requirements:
- If a Bachelor's degree: Four (4) years of direct
experience.
- If an Associate's degree: Eight (8) years of direct
experience.
- If a High School diploma or GED: Eleven (11) years of direct
experience.Knowledge/Skills/and Abilities Requirements:
- Excellent analytical and communication skills. Ability to work
well in a team environment. Demonstrated ability to successfully
manage multiple tasks simultaneously. Highly responsive to internal
customers.
Job DetailsLegal Employer:Entity: Shared Services
Organization Unit:Work Type: Full Time
Standard Hours Per Week: 40.00Work Schedule: Day JobLocation of
Job: US:NC:MorrisvilleExempt From Overtime: Exempt: Not
Applicable
Keywords: UNC Health Care, Raleigh , HCS Systems Engineer Sr - Microsoft Office 365 - IT Network Services, IT / Software / Systems , Willow Spring, North Carolina
Didn't find what you're looking for? Search again!
Loading more jobs...