RaleighRecruiter Since 2001
the smart solution for Raleigh jobs

Technical Support Specialist

Company: Tekniforce
Location: Raleigh
Posted on: February 24, 2021

Job Description:

We are looking for a Sr. IT Technical Support specialist. This is a contract to hire position in Cary, North Carolina with our client. As a Sr. IT Technical Support Specialist you will be responsible for level 2 user system support.Responsibilities as a Sr. IT Technical Support specialist:

  • Applies understanding of company's general business functions and systems to determine impact of system changes to the business and vice versa
  • Communicates with system users in business terms
  • Ensures that work complies with COMPANY's Standard Operating Procedures (SOPs), systems development life cycle methodology, policies, standards and procedures
  • Installs and maintains PC hardware and software to ensure use of standard configurations among locations
  • Develops and maintains knowledge base information. Provides solutions for reported problems
  • Researches, analyzes and implements patches and upgrades to fix operating system problems or vulnerabilities
  • Creates, abolishes, and updates user operating system and e-mail accountsSkills required for Sr. IT Technical Support specialist:
    • 8+ year experience with computer deployment and troubleshooting (PC and Mac hardware / software)
    • 3+ year experience supporting Windows 7 and Window 10
    • 3+ year experience with wired and wireless networking support / troubleshooting (including DNS and DHCP).
    • 3+ year experience supporting MS Office
    • Passion for working with and helping others
    • Excellent demonstrated organizational and time management skills.
    • Excellent demonstrated written and conversational skills
    • Any experience working in a regulated environment a plus
    • Ability to document and follow a process
    • Ability to do on call support

Keywords: Tekniforce, Raleigh , Technical Support Specialist, IT / Software / Systems , Raleigh, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other IT / Software / Systems Jobs

Restaurant Manager - Florence
Description: Lizard's Thicket is actively seeking an experienced and driven full-time Restaurant Manager to oversee daily restaurant operations at our busy Florence, SC location. Our Restaurant Manager loves fresh (more...)
Company: Lizard's Thicket Inc.
Location: Florence
Posted on: 03/5/2021

Systems Administrator
Description: Ref ID: 03220-9502866166 Classification: Systems Administrator Compensation: DOE Robert Half Technology is seeking a Systems Administrator with a thorough knowledge of networking and load-balancing to (more...)
Company: Robert Half
Location: Raleigh
Posted on: 03/5/2021

Software Engineer in Test
Description: Software Engineer in Test Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Software Engineer in Test to work (more...)
Company: Fidelity TalentSource
Location: Durham
Posted on: 03/5/2021

Remote Access Service (RAS) Telecommunication Tech
Description: Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator, we are a trusted provider of highly (more...)
Company: Peraton
Location: Raleigh
Posted on: 03/5/2021

12T Technical Engineer
Description: Technical Engineers pen the plans that lead construction crews to success. As a Technical Engineer in the Army National Guard, you will develop the skills necessary to help build, plan, and repair airstrips, (more...)
Company: Army National Guard
Location: Durham
Posted on: 03/5/2021

Principal Database Consultant
Description: Amazon is closely following the impacts of COVID-19. Learn more on how we are supporting our employees, candidates, customers and communities through the pandemic. Job ID: 1437116 - Amazon Web Services, (more...)
Company: Amazon.com, Inc.
Location: Durham
Posted on: 03/5/2021

Oracle HCM Cloud Experienced Associate
Description: A career within PwC's Oracle Services Practice, will provide you with the opportunity to help organizations use enterprise technology to achieve their digital technology goals and capitalize on business (more...)
Company: PwC
Location: Zebulon
Posted on: 03/4/2021

25B Information Technology Specialist
Description: If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be (more...)
Company: North Carolina - Army National Guard
Location: Goldsboro
Posted on: 03/5/2021

Technical Lab Director
Description: Juul Labs' mission is to impact the lives of the world's one billion adult smokers by eliminating combustible cigarettes. We have the opportunity to address one of the world's most intractable challenges (more...)
Company: JUUL Labs, Inc.
Location: Raleigh
Posted on: 03/5/2021

Knight Broadband is Now Re-Hiring for Cable Installer
Description: Cable Installer - Knight BroadbandKnight Broadband is currently accepting applications for Cable Installers for residential, new constructionand commercial work.There is immediate work available for Cable (more...)
Company: Knight Broadband
Location: Raleigh
Posted on: 03/5/2021

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Raleigh RSS job feeds