Principal Systems Administrator

Company: Red Hat
Location: Raleigh
Posted on: February 23, 2021

Job Description:

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              • Privacy statement - Terms of use - All policies and guidelines - Recruitment fraud Red Hat Jobs - Principal Systems Administrator in Raleigh - Careers at Raleigh Skip to Main Content Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Returning applicants, log in here Principal Systems Administrator Posting Location : Location Raleigh Posting date 1 month ago (12/16/2020 1:58 PM) Job ID 82784 Job summary The Red Hat Information Technology (IT) team is looking for a Principal System Administrator to join our outstanding IT Mail Services Operations team in Raleigh, NC. In this role, you will provide essential support for Red Hat's critical internal infrastructure, utilities, and core services. You will ensure that services and technologies like e-mail, authentication and authorization, LDAP, DNS, iPAM, SAN and NAS storage, data backup and recovery, virtualization, and enterprise-level monitoring continue to function, deliver, and optimally perform 24/7. As a Principal System Administrator, you will embrace best practices and strive to always be highly responsible and a true professional. Primary job responsibilities
                • Perform day-to-day system administration duties on Red Hat Enterprise Linux (RHEL) servers across development, quality assurance (QA), stage, and production environments, supporting business-critical systems
                • Collaborate with global team members and adjacent IT teams to troubleshoot and resolve incidents and promote automation to remove or minimize ongoing support requirements
                • Respond to and resolve incident and change request tickets through the employment of the IT service management (ITSM) methodology
                • Automate common procedures used to resolve incidents and change requests; standardize and document common procedures that cannot be easily automated for hand-off to other associates or teams to be implemented
                • Work with the Red Hat Engineering team to promote innovation using Red Hat's technologies that are new or still in the product development pipeline
                • Develop self-service capabilities for internal customers
                • Be available to perform routine off-hours weekend coverage 2-3 times per quarter, provide on-call support, and travel to other Red Hat offices and locations periodically, which may include travel to another country
                • Function as technical lead in the development of new technologies and offerings following industry standards and best practices Required skills
                  • 10+ years experience with Linux or Unix system administration, supporting mission-critical production systems and core utility services in a large-scale enterprise environment including DNS, Nagios, Puppet, OpenVPN, Postfix, Git, and LDAP
                  • Current Red Hat Certified Engineer (RHCE) certification
                  • 5+ years of experience developing scripts and automating tasks in languages like Red Hat Ansible Automation Platform, Bash, Perl, or Python
                  • 5+ years of experience leading complex projects and ability to coordinate the efforts of others in a distributed global team
                  • Solid business ethics for dealing with company confidential data
                  • Ability to both work with minimal supervision and balance competing priorities like projects, service requests, and production support incidents
                  • Excellent customer service, communication and documentation skills, in a globally distributed environment
                  • Bachelor's degree in computer science or a related field, or equivalent career experience
                  • 5 years of experience with Red Hat Virtualization and Amazon Web Services (AWS)
                  • IT Infrastructure Library (ITIL) ITSM experience, or other formal incident, problem, and change management process experience
                  • 5+ years of experience using postfix and maintaining mail routing infrastructure in a corporate or enterprise environment
                  • 3+ years of experience using, configuring, and maintaining DNS mail authentication including SPF, DKIM, and DMARC, Google Workspace, specifically in an enterprise environment, Mailman, including archival processes, code implementation, and list configuration, and mainstream mail end points like Zimbra or CyrusThe following are considered a plus:
                    • Red Hat Certified Architect (RHCA) certification
                    • Experience with Google Cloud Platform (GCP)
                    • Open source contributions
                    • Agile or lean experience
                    • Networking, IP routing, or VLAN knowledge
                    • Experience with mass mailers like Eloqua, Mailgun, or Mailchimp About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.Benefits
                      • Comprehensive medical, dental, and vision coverage
                      • Flexible Spending Account - healthcare and dependent care
                      • Health Savings Account - high deductible medical plan
                      • Retirement 401(k) with employer match
                      • Paid time off and holidays
                      • Paid parental leave plans for all new parents
                      • Leave benefits including disability, paid family medical leave, and paid military leave
                      • Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!--Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.--
                        Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
                        Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Interested in this job? Apply Apply Share Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Loading...

Keywords: Red Hat, Raleigh , Principal Systems Administrator, IT / Software / Systems , Raleigh, North Carolina