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Technical Documentation Specialis

Company: 360 IT Professionals
Location: Raleigh
Posted on: February 16, 2020

Job Description:

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

Technical Documentation Specialist

Role will be responsible for writing technical documentation and SOP's for client's infrastructure systems so they must have a strong technical background and understanding of the technical systems.

As part of the interview process, all candidates for this role must be able to:

--- Provide examples of technical documentation they have produced previously

--- Provide examples of SOP's that they have produced previously

--- Give a presentation on documentation they have created

--- Perform a hands-on diagram session utilizing a white board/smart board


--- Prior experience creating technical documentation including:

o Network and System architecture diagrams

o Data and process flow

o How-to guides

o SOPs

--- 3-5+ years experience hands on administration of the following:

o Windows server 2008 and 2k12

o Red Hat Linux RHEL 5 and 6

o NetApp or other major NAS/SAN

o VMware ESX

o WAN/LAN Networking

o Oracle and MSSQL databases technologies

o Load Balancers (NetScaler and F5)

o Backup Methodologies

o Disaster Recovery replication methodologies

o Protocols - NFS, CIFS, FTP, SSL, SSH, iSCSI, NTP, PGP

--- Proficient in the following:

o Microsoft Office suite specifically Word, Excel, PowerPoint

o Microsoft Visio

Additional Information


Preeti Nahar - Sr. Talent & Client Acquisition Specialist - TAG US - 360 IT Professionals Inc.

C: +1 510-254-3300 ext. 140

Keywords: 360 IT Professionals, Raleigh , Technical Documentation Specialis, IT / Software / Systems , Raleigh, North Carolina

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