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Director HR People Operations

Company: Kipp Inc
Location: Raleigh
Posted on: September 18, 2023

Job Description:

  • Department: Regional Support and LeadershipCompany DescriptionKIPP NC is a network of eight college-preparatory public charter schools providing an academically rigorous and joyous school experience to more than 3,500 students in grades K-12 in Charlotte, Durham, Gaston, and Halifax. KIPP NC supports several thousand alumni on their journey to and through high school, college, and career.KIPP NC is building on a rich tradition of academic excellence and relentless fight for social justice present from the founding of both KIPP ENC and KIPP Charlotte. KIPP ENC is the second oldest KIPP region in the nation. In its 20 years of operation, KIPP ENC has been a cornerstone for students and families in rural Gaston and Halifax, operating two primary schools, two middle schools, and one high school. Over the past five years, it grew to serve even more students by opening up an elementary and middle school in Durham, an urban center in the center part of the state. KIPP Charlotte, which grew out of the strong traditions and academics of KIPP ENC, has supported students and families for the past 13 years, operating one primary school and one middle school in the largest city in North Carolina.KIPP North Carolina is building upon the successes and experiences of KIPP ENC and KIPP Charlotte to provide inclusive school environments and an educational program that will enable our students to lead full lives and equip graduates to be future leaders and agents of change in North Carolina and beyond. KIPP NC is engaging in direct, anti-racist work, and contributes meaningfully to the dismantling of structures of inequality within our organization, schools, and classrooms. We're committed to expanding our efforts to embed anti-racism in all of our activities and engagements within our classrooms and schools, across our organization, and throughout the State of North Carolina. All of this will be in a tireless effort to create classrooms that are homeplaces for our students, places where they feel safe, loved, validated, seen, and heard, places where all their beautiful identities will be affirmed and celebrated, and places where they will learn the academic knowledge and skills needed for college, career, and beyond.Job DescriptionThe OpportunityThe Director of HR/ People Operations will lead and optimize our people operations, ensuring efficiency, effectiveness, and compliance within the organization. The ideal candidate will possess exceptional leadership abilities, extensive experience in HR operations, and a strong background in project management. As the Director of People Operations, you will play a critical role in overseeing the operational aspects of our Human Resources department, driving process improvements, and ensuring accountability and delivery of high-quality Employee Relations and People Operations services. This is a very hands-on role for someone who enjoys getting in the weeds of the day-to-day operations with your team and engaging in high level strategy work with cross functional leaders. This is an ideal opportunity for a dynamic and visionary leader with significant people management experience to play a critical role in building and shaping a premier K-12 charter management organization committed to supporting students to graduate college and succeed in school and life.This role reports directly to the Chief Talent Officer.Responsibilities
    • Develop strong organizational relationships as a strategic and trusted HR Advisor
    • Oversee HR Operations: Manage all aspects of HR operations, including but not limited to employee onboarding, offboarding, benefits administration, HRIS management, compliance, policy development, and employee records management and employee relations.
    • Streamline HR Processes: Identify opportunities to optimize HR processes and procedures to improve efficiency, accuracy, and employee experience. Implement best practices and automation where applicable to streamline workflows and reduce manual effort.
    • HRIS Management: Provide strategic guidance and oversight for HRIS system ensuring optimal functionality, data integrity, and system performance. Collaborate with cross functional teams to implement enhancements, upgrades, and integrations to meet HR operational needs.
    • Compliance and Policy Development: Ensure HR policies, procedures, and practices follow local, state and national labor laws, regulations, and industry standards. Assist in the development of standardized HR policies and guidelines, and maintaining up-to-date knowledge of relevant legislation.
    • HR Metrics and Reporting: Develop and maintain HR metrics and analytics to assess the effectiveness of HR operations. Generate regular reports and executive score cards on key HR metrics, trends, and insights to support data-driven decision-making.
    • Oversee execution of Employee Experience strategy.
    • Act as an escalation point in the day-to-day on the People Operations team.
    • Manage, develop, and provide leadership, guidance, and mentorship to team.
    • Collaborate with executive leadership to define long-term goals related especially to employee engagement and retention.
    • Create and manage a dashboard of KPIs to assess performance against People Operations department goals.
    • Manage relationships with benefits vendors, review plans and recommend changes to maintain cost effectiveness/competitiveness, and provide guidance on benefits administration.Qualifications
      • A deep commitment to the mission of KIPP NC and an unwavering belief in the potential of all our students.
      • An unwavering commitment to anti-racism, equity, and inclusion.
      • Bachelor's degree in Human Resources, Business Administration, or a related field.
      • Extensive experience (10+ years) in Human Resources operations, with a focus on managing and optimizing Human Resources teams, processes and systems.
      • Proven expertise in project management methodologies and tools, with a strong track record of successfully delivering complex projects on time and within budget.
      • In-depth technical knowledge and hands-on experience with HRIS systems, with the ability to configure and optimize system functionality.
      • Demonstration of in-depth knowledge and expertise of both Microsoft Office tools and Google suite, especially excel/google sheets is required.
      • Strong understanding of Human Resources processes and practices, including talent management, employee engagement, compensation, benefits, and Human Resources compliance.
      • Experience scaling operations and/or providing HR support to multi-site organizations.
      • Excellent leadership and team management skills, with the ability to motivate and inspire cross-functional teams.
      • Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
      • Analytical mindset and strong problem-solving abilities, with a focus on data-driven decision-making.
      • Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet tight deadlines.
      • Relevant certifications such as PMP (Project Management Professional) and Human Resource certifications (e.g., PHR, SPHR) are highly desirable.
      • An entrepreneurial spirit and demonstrated success in building a program, department or organization.
      • An understanding of the specific, unique characteristics of public charter schools, NC-specific knowledge a plus.
      • K-12 Education and/or Non-Profit experience a plus but not required.
      • Understanding and willingness to work in both rural and urban communities, including ability to travel up to five hours within North Carolina to visit schools across the state.
      • Primarily remote but approximately 20% travel required as needed.
      • Must live in North Carolina (Charlotte Metro, Raleigh, Durham, Chapel Hill, Rocky Mount/Eastern North Carolina areas preferred).Additional InformationCompensation and BenefitsSalary is based on years of experience, degree of education, and level of expertise: $85,000-$100,000/annually.A competitive benefits package is offered.
        • Healthcare (medical, vision, and dental) at 100% no premium cost for the employee with a generous discount for dependents
        • Enrollment in 403b with an employer match - all employees are vested immediately
        • KIPP NC technology equipment, including a laptop
        • Generous time off:
          • 20+ days of combined PTO and sick leave each fiscal year
          • 15 paidholidays peryear
          • Plus 10+ additional paid days off during Fall, Winter and Spring Breaks (perks of working for a school system)Position located anywhere in the state of North Carolina (Raleigh/Durham/Chapel Hill, Charlotte, Greensboro, Rocky Mount areas preferred)Non-Discrimination Statement and Policy
            KIPP North Carolina does not and shall not discriminate on the race, color, religion, creed, national or ethnic origin, age, sex, gender identity, sexual orientation, marital or parental status, disability, source of income, or status as a veteran in any of its activities or operations.

Keywords: Kipp Inc, Raleigh , Director HR People Operations, Human Resources , Raleigh, North Carolina

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