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Customer Service / Technical Support - Work from Home

Company: TTEC Corporate
Location: Raleigh
Posted on: October 12, 2018

Job Description:

@Home Seasonal Technical Customer Service Representative (01QEN) @Home, United States USTeleTech, a pioneer in customer service is assembling a world-class team as we rewrite the customer care story. We are a global company that is 46,000+ employees strong. Together we are transforming the world of customer experience by helping our clients design and deliver simpler, more effective, efficient, and human customer service experiences that inspire customer loyalty and boost company profits.Join our team as a Customer Service – Technical Support Representative today!This is a seasonal customer service role providing technical & customer service support via phone & video chat, to customers who require assistance navigating or trouble shooting issues they may experience within the product. Do you love the idea of working from your home while still helping people face to face? If so, then ditch the hectic commute back and forth to work each day and trade it in for a walking commute in your slippers! If you are tech savvy, thrive in fast-paced environment, exemplify customer service and are searching for a Part Time job that provides the ultimate wok life balance, then search no more …TeleTech has an amazing career opportunity for you!What’s in it for you?The opportunity to support a global Fortune 500 Company while working from the comfort of your homeCareer advancement opportunities Employee rewards and bonuses Fun, dynamic, supportive environment where you get to be part of a collaborative team Use of cool technologyChance to support other clients upon completion of this seasonal assignment Continuous training, coaching and development Opportunity to earn $10.25/hrDo you have the following?

  • 6 months or more of customer service experience
  • High school diploma or GED equivalent
  • Computer with high-speed internet – click here to see the TeleTech At Home Technology requirements: faq.workbooth.com/requirements.html#pc
  • A webcam is required for this position. Candidates will be assisting customers via video chat
  • Quiet, secure, home office space is required
  • Strong technical skills including the ability to download products, install applications, navigate internet browsers and familiarly with operating systems including Windows
  • Must present a professional appearance and be comfortable providing customer support via video chat
  • A positive attitude & relentless tenacity
  • Resilience, adaptability and the ability to thrive in a fast-paced work environment
  • Strong communication skills and a passion for problem solvingIf you do, it is YOU TeleTech is looking for. It takes just a few simple steps to become an At Home Agent:
  • Click the Apply Now button below (or visits us at TeleTechJobs.com!)
  • Complete the brief online application and Computer Requirements verification, followed by an assessment
  • Keep checking your email for more information and next steps! TeleTech requires all employees hired in the United States to successfully pass a background check as a condition of employment. For more information on the world of opportunities that await you at TeleTech, visit our career website at www.teletechjobs.com/Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote , work at home, flexible work

    Keywords: TTEC Corporate, Raleigh , Customer Service / Technical Support - Work from Home, Hospitality & Tourism , Raleigh, North Carolina

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