Wheelchair Agent Supervisor
Company: Guardian Proservices
Location: Morrisville
Posted on: April 1, 2026
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Job Description:
About the Role Join Guardian Professional Services as a
Wheelchair Services Supervisor , leading a team that assists
passengers with mobility needs at RDU Airport. This is a hands-on
leadership position — ideal for someone who enjoys mentoring
others, working directly with passengers, and ensuring smooth
airport operations. What You’ll Do Supervise and coach Wheelchair
Agents to deliver safe, efficient, and compassionate service.
Coordinate shift coverage, scheduling, and daily assignments.
Oversee airport wheelchair operations during weekends and other
assigned shifts. Communicate with dispatch, airline personnel, and
airport authorities to maintain service quality. Lead by example by
assisting passengers as needed (pushing, lifting, or transferring
safely). Review incident reports and ensure all procedures are
followed accurately. Maintain a professional, positive environment
that reflects Guardian’s service standards. What You Bring 5 years
of customer service experience (required). 2 years in a supervisory
or lead role (required). Airport experience strongly preferred.
Valid Driver’s License preferred. Excellent communication,
reliability, and problem-solving skills. Why You’ll Love Working
Here Paid training and opportunities for overtime. Health, vision,
Dental, PTO, 401K benefits. Career growth path into Operations
Management and Senior Supervisor roles . Make a meaningful impact
daily by helping passengers travel safely and comfortably. Required
Airport Background & SIDA Badge Fees reimbursed after 90 days of
employment. Job Type: Full-time Pay: $14.00 per hour with earned
gratuities and OT opportunities Expected Hours: Minimum 40 hours
per week - 10hr shifts daily. 4 days on and 3 days off. Work
Location: In person – Raleigh–Durham International Airport
(Morrisville, NC) Benefits: 401(k) Employee discount Health
insurance Opportunities for advancement Paid time off Paid training
Referral program Vision insurance
Keywords: Guardian Proservices, Raleigh , Wheelchair Agent Supervisor, Hospitality & Tourism , Morrisville, North Carolina
