Stock Associate - LOFT - Crabtree
Company: Ascena Retail Group
Location: Raleigh
Posted on: May 27, 2023
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Job Description:
Brand Overview:LOFT launched in 1998 and today has 570
full-price and outlet stores. LOFT creates modern, feminine and
versatile clothing for women with one common style goal: to look
and feel confident, wherever the day takes them. Our collections
reflect our belief that there's no one way to dress, just like
there's no right or wrong way to look or be. LOFT's mission is to
combine inspiring modern casual fashion, ingenious ease of dressing
solutions and impactful community actions to fuel self-confidence
and be an uplifting, trusted resource so that she can live out
loud.We believe what you do is just as important as how you do it.
We're committed to fostering a community where all Associates lead
with their strengths, feel connected to what we stand for, are
accountable to growing our culture together, and are supported in
their individual development. You're invited to discover the
unparalleled opportunities that await you.Ready to apply? We
currently have an opportunity for a Stock Associate - LOFT -
Crabtree to join our team located at our Store 1496-Crabtree Valley
Mall-ANN-Raleigh, NC 27612.Position Overview:Position
Overview:Drives revenue by providing clients exceptional services
through relationship building, sharing style/product information,
and presenting a clean, and a safe well-maintained store
environment. Consistently achieves individual goals, which support
store goals.Primary Responsibilities/Accountabilities:* Embraces
our values & sets an example through his/her behaviors* Responsible
for compliance with all ANN INC. practices and procedures*
Additional responsibilities as assigned by the Store Manager,
Co-Manager, and Sales LeadsRevenue Generation:* Consistently meets
or exceeds divisional, store, and individual financial and credit
goals while contributing to the store's overall goalsClient
Experience:* Provides excellent client service by anticipating the
client's needs, exceeding expectations, and adhering to ANN INC.
service experience standards* Acknowledges, interacts and builds
relationships with clients, creates client loyalty and has the
ability to multi-task while servicing internal and external
clients* Addresses client concerns, coming to resolution when
possible, and involving management where appropriate* Portrays a
gracious, friendly, energetic and engaging manner and is at all
times respectful and professional* Takes ownership, solicits and
incorporates feedback for professional growth and development -
Consistently receives positive, unsolicited client feedback*
Communicates effectively with store management, store team, and
external clients in person, through written correspondence and over
the phone* Builds collaborative and productive relationships by
sharing ideas, treats others fairly, with respect, and values
differences* Embraces our values and behaviors and inspires team by
leading by example through his/her words and actions - Supports an
environment of learning and trust by acting as a positive role
model* Is responsible for compliance with all Company policies,
practices and procedures and all federal, state and local
lawsOperations:* Completes opening/closing procedures and tasks as
directly by Leadership Team with a client focus (e.g. replenishing
merchandise; recovering the store and styling rooms; processing
shipment including but not limited to: unpacking, hanging,
steaming; cleaning including but not limited to: dusting,
vacuuming, and removing trash; executing merchandising moves;
marketing updates; and completing prices changes.)* Meets
merchandise processing standards and maintains an organized and
accessible work area* Adheres to Loss Prevention practices and is
aware of and reports potential incidents, to ensure shortage
control and to protect company assets* Maintains a safe work
environment and reports any potential hazards to store management
(e.g., ensuring that exits are unobstructed, ceiling clearance in
stockroom is enforced, rugs are not frayed, spills are cleaned up
immediately, etc.)* Participates and assists in the preparation for
the stores' inventory* Reports to work as scheduled; records time
worked accurately by using ANN INC.'s Time and Attendance system;
remains flexible to the needs of the business* Follows all ANN INC.
operational guidelines, processes, and procedures* Reviews Bulletin
Boards dailyTechnical Expertise:* Demonstrates a desire and ability
to be learner responsible and navigates the ANN INC. computer
learning systems* Performs register transactions quickly and
efficiently (e.g., sales, send sales, returns, exchanges,
payments)* Is proficient in using Distributed Order Maintenance
(DOM's) and StyleFinder to locate product for clients and processes
transactions accurately* Operates phone, answering calls with an
appropriate greeting, transferring and placing calls on hold*
Operates and understand the functions of the PDTProduct/Brand
Management:* Understands and can clearly articulate the Company's
brand positioning, including: the uniqueness of all expressions of
ANN INC., current marketing and promotional initiatives, markdowns,
POS events, Bounce Back promotions, coupon events, lifestyle
concepts to internal and external clients* Lives the ANN INC.
Purpose, Values & Behaviors, Practices in all interactions*
Participates in and attends Store Meetings* Proactively uses
associate education tools to build product and styling knowledge
with his/her peers* Embraces fashion, understands current market
trends and is able to articulate them using ANN INC.
interpretations in every client interaction. Represents the brand
by adhering to ANN INC.'s dress code guidelines* Packages and wraps
client purchases according to ANN INC. standardsPosition
Requirements:* Client Service: Ability to function as a role model,
ensuring that the client remains the top priority. Takes initiative
to build a loyal client base* Follow Directions: Ability to
prioritize and meet deadlines as assigned with minimal supervision
and within designated timeframes* Merchandising: Knowledge of
visual standards and techniques, and ability to implement and
maintain with ANN INC.'s guidelines* Communication: Communicates
effectively with Clients, Members of Management, Business Partners,
and Store Associates* Accuracy: Ability to handle cash and provide
change without error* Schedule: Remains flexible in scheduling that
meets the needs of the business* Physical: Ability to lift and
carry up to 20 pounds occasionally. Maneuver effectively around
sales floor and stock roomEducational Requirements and Experience:*
Minimum Requirements: High School Diploma or GED* Minimum one year
sales associate or relevant experience in the services industry
with proven resultsLocation:Store 1496-Crabtree Valley
Mall-ANN-Raleigh, NC 27612Position Type:Regular/Part timeEqual
Employment OpportunityThe Company is committed to hiring and
developing the most qualified people at all levels. It is our
policy in all employment decisions to ensure that all associates
and potential associates are evaluated on the basis of
qualifications and ability without regard to sex (including
pregnancy), race, color, national origin, religion, age, disability
that can reasonably be accommodated without undue hardship, genetic
information, military status, sexual orientation, gender identity,
or any other protected classification under applicable law. We do
not discriminate in any of our employment policies and practices.
All associates are expected to follow these principles in all
relationships with other associates, applicants, or others with
whom we do business.The Company welcomes applications from people
with disabilities. Accommodations are available on request for
candidates taking part in all aspects of the application
process.Note to Applicants: Smoking is prohibited in all indoor
areas of the Company unless designated smoking areas have been
established by a particular location in accordance with applicable
law.
Keywords: Ascena Retail Group, Raleigh , Stock Associate - LOFT - Crabtree, Hospitality & Tourism , Raleigh, North Carolina
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