Banquet Captain
Company: Embassy Suites Raleigh
Location: Raleigh
Posted on: January 25, 2023
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Job Description:
Job Purpose
The beautiful Embassy Suites Raleigh Crabtree is seeking a
dedicated Banquet Captain. The purpose of the Banquet Captain is to
organize and coordinate the set-up, service and breakdown for all
food and beverage functions; maintains communication with meeting
planners ensuring complete guest satisfaction; in charge of proper
training of servers and co-captains.
Essential Job Functions
-Ensure that a high level of sanitation and cleanliness is
maintained before, during and after
each shift.
-Review any changes on Banquet Event Order's (BEO) including,
guarantees, times, set-up
requirements, checking with banquet manager and event planning
manager for any last minute
opportunities. Check function room for cleanliness, burnt light
bulbs, proper door signage and
making sure it is damage free.
-Maintain constant contact with Banquet Chef to ensure complete,
effective communication
between food production and food service. Coordinates pick-up times
and gives exact count
after guests have been seated, advises as to last minute timing and
any special menu requests.
-Conducts daily stand-up, reviewing any general information for
servers, along with pre-meal briefing and uniform inspection. Post
end of shift side duties.
-Inspects table place settings, including table linen, silverware,
china, glass and condiments for correct placement by servers and to
ensure that each element is clean, undamaged and attractive
-Responsible for proper setting of buffet tables and other food
service tables used for catering functions.
-Sees that all functions take place on time and according to plan.
All rooms are to be ready 30 minutes ahead of scheduled time and
ready to receive guests. Responsible for all servers on the floor
and supervises service received by guest throughout each function
assigned. Staff is ready at attention 15 minutes before start
time.
-Supervises clearing and post function clean up. Checks servers
out, making sure that function rooms, back hall and storage areas
are neat and clean and equipment is cleaned and stored properly.
Makes sure any breakfast functions for the next day are set and
ready.
-Prepares banquet check, double-checking for accuracy and making
any additions needed and has host sign it. Completes a detailed
captain's critique for each assigned function. Distributes all
necessary paperwork at end of shift.
-Reviews next days' BEO's, checking for staffing and any changes.
Fills out equipment and food requisitions as needed.
-Nothing in this job description restricts management's right to
assign or reassign duties, work hours and/or responsibilities for
this job at any time.
Keywords: Embassy Suites Raleigh, Raleigh , Banquet Captain, Hospitality & Tourism , Raleigh, North Carolina
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