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Commercial Operations Inflight Concierge Specialist

Company: Elevate Jet
Location: Raleigh
Posted on: August 7, 2022

Job Description:

The Commercial Operations Concierge Specialist is responsible for the welfare of passengers in all aspects of Part 121 flights. Coordinating all aspects of the flight including, but not limited to catering, commissary, manifests, gate and boarding procedures, passenger identification, and flight service.

This exempt position will report to the Vice President, Commercial Airline Operations.

* This is a remote position - ideal candidates could be located:

Raleigh-Durham, NC

Boston, MA

Columbus, OH

Long Island, NY

Dallas, TX

Newark, NJ

Buffalo, NY

Pittsburgh, PA

Essential Duties and Responsibilities:

* Fly as Concierge on designated flights
* Working with the VP Commercial Airline Ops, monitor Swift/iAero aircraft and crew schedule to ensure adherence to the team's schedule and expectations.
* QC Swift/iAero customs, handling, security, and any other operational aspects.
* Coordinate with the Business Development team as necessary for trip requirements.
* Work closely with the VP Commercial Airline Ops on all 121 ops including VVIP, Large groups, NCAA, Ad hoc, and ACMI


* Ability to manage a varied list of duties and tasks
* Proficient in systems (word, excel, a flight operating system)
* Available Weekends and Nights for after-hours calls
* Grow company culture; act as an ambassador of the PJS brand
* Ability to manage a varied list of demanding high-end clients
* Demonstrated ability to take initiative / self-driven.
* Attention to detail, highly organized
* High degree of confidentiality and discretion Private Charter Standard Security Program (PCSSP) or Aircraft Operator Standard Security Program (AOSSP) knowledge


* Bachelor's Degree or equivalent experience
* 121 experiences (broker, operator) in ground service or dispatch capacity or similar
* Proven work experience leading a strategic team in either the aviation or luxury travel industries

Travel: 90%

Misc: Able to lift up to 50lbs

Keywords: Elevate Jet, Raleigh , Commercial Operations Inflight Concierge Specialist, Hospitality & Tourism , Raleigh, North Carolina

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