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Customer Service Specialist

Company: QUAD656, a SolomonEdwards Company
Location: Raleigh
Posted on: September 16, 2020

Job Description:

Customer Service SpecialistOur client, a financial services company in Raleigh, NC is looking to fill a Customer Service Specialist position on a temp to perm basis. --Responsibilities of the Customer Service SpecialistHandling incoming and outgoing calls from customers Assisting customers by processing applicationsAnalyzing and resolving customer issuesTracking and documenting customer communicationEvaluating informationAccurately and efficiently handling inquiriesData input of customer informationRequirements of the Customer Service SpecialistBachelor's degree2+ years call center or customer service experience preferredStrong communication skillsAttention to detail and accuracyProblem-solving skills and problem analysisBasic mortgage and/or banking product knowledge preferredComputer software proficiencyStrong organizational skills and attention to detailAdditional Details:Assignment: Temp to Hire Pay Range: $18hr-$19hr

Keywords: QUAD656, a SolomonEdwards Company, Raleigh , Customer Service Specialist, Hospitality & Tourism , Raleigh, North Carolina

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