Business Office Representative Clerk - Blue Ridge Day Surgery Center

Company: SCA Health
Location: Raleigh
Posted on: September 17, 2023

Job Description:

Category: OtherOverviewSCA Health is transforming specialty care in our communities. We relentlessly create value by aligning physicians, health plans and health systems around a common goal: delivering exceptional care and healing to our patients and communities we serve. We are driven to achieve the quadruple aim in health care: high quality outcomes and a better experience for patients and providers, all at a lower total cost of care. As a national leader in surgical care, SCA's 10,000 teammates operate more than 250 surgical facilities that serve nearly 1 million patients per year. For more information on SCA, visit www.scasurgery.com. Facility Description:Blue Ridge Surgery Center is a multi-specialty ambulatory surgery center. The center is a partnership between SCA and physicians. Blue Ridge Surgery Center and its team are committed to the highest level of patient care and satisfaction and to SCA's values of Clinical Quality, Integrity, Service Excellence, Teamwork, Accountability, Inclusion and Continuous Improvement. We are a values-based company which places clinical quality first. Why join SCA? Consider the following fantastic benefits---Positive work cultureCareer growth opportunitiesComprehensive medical, vision and dental insurance - eligible on Day 1 of employmentPaid time off plus 8 paid holidaysMaternity/paternity/adoption benefitsEmployer-paid life and short- and long-term disability insuranceExcellent 401(k) Plan ResponsibilitiesThe Business Office Clerk position requires excellent interpersonal and organizational skills and the ability to work in a fast-paced environment. The potential candidate must be reliable, demonstrate initiative, actively participate in outstanding customer service, accept responsibility in maintaining equally respectful relationships and have a positive and cooperative work ethic. This role will cross-train in all areas of the Business Office and provide support to the facility by performing various business office functions as assigned by the Business Office Manager. These responsibilities include (but are not limited to): Patient Registration/Admission, Medical Records, Scheduling, Accounts Payable, Insurance Verification and general clerical duties. Key Responsibilities:--- Ability to work 5:15 am - 2:00 pm.--- Greet facilities patients and visitors. Notify department personnel of arrival as needed.--- Register patients for their surgical procedure ensuring all applicable paperwork is completed and identity, demographics, financial and insurance information are verified.--- Accurately enter all data obtained at time of service into patient accounting system.--- Collect and process patient payments at time of service and via phone.--- Answer incoming phone calls, relay accurate information and direct calls appropriately in a pleasant manner while triaging physician offices and patient's need expeditiously.--- Perform various clerical duties including photocopying/scanning, retrieval and filing of patient charts, distributing faxes, and maintaining the order of the facilities waiting room.--- Fulfill Medical Record requests.--- Place outgoing phone calls to next day patients with arrival times and pre-op instructions.--- Prepare patient charts for upcoming cases ensuring all documentation including records from prior visits, pre-op/post-op standing orders and appropriate paperwork are included--- Prepare and reconcile daily bank deposits.--- Adhere to all facility policies and procedures.--- Responsible for verifying patients' insurance coverage, eligibility/benefits and calculating an estimate of any out-of-pocket charges.--- Communication of insurance benefit information and financial responsibility to patients.--- Ability to interact in a positive manner and to communicate well with patients, families, payors, physicians, and other teammates. Qualifications--- High school diploma or equivalent required; Associate degree or equivalent preferred--- Two+ years' experience in a medical office, hospital, or outpatient surgery center or related field--- Computer experience: Word, Excel, and Healthcare Billing Systems--- Working knowledge of Medical Terminology and Insurance Policies (Medicare, Medicaid, Commercial and HMO/PPO payers)--- Ability to be flexible with work schedule and adhere to attendance policy--- Knowledge of HIPPA guidelines USD $16.00/Hr. USD $20.00/Hr.PI32491435-25660-e372a2599eb9

Keywords: SCA Health, Raleigh , Business Office Representative Clerk - Blue Ridge Day Surgery Center, Healthcare , Raleigh, North Carolina