Posted on: June 25, 2022
Come work at a place where innovation and teamwork come together
to support the most exciting missions in the world!Position
Purpose:The purpose of this Veterinarian Technician position
inherently involves providing excellent veterinary care to our
Vetco Total Care full-service hospital patients and phenomenal
customer care to their owners. The Veterinary Technician represents
the mission and values to all clients and partners. Our Veterinary
Technicians set the tone for the technical and customer support
team in the hospital, and are responsible, like all team members,
for fostering cohesion and motivation within the hospital
partners.All hospital partners are responsible for performing
duties in a way that creates an environment in which:
- The patient's needs always come first.
- Every team member understands that they have the power to do
what it takes to create an exceptional customer and patient
- contentious issues are dealt with and resolved as they occur
when possible, or as soon as is possible.
- exceptional teamwork and commitment to shared goals benefits
the entire organization.Essential Job Functions:List the essential
duties and responsibilities that are required of this position.
This section includes the primary accountabilities or duties of the
job. The incumbent must be able to perform all the following duties
and responsibilities with or without reasonable accommodation:
- Greet clients and patients arriving for appointments or
walk-ins and escort into an exam room, obtain weight and vital
signs (temperature, pulse, respirations, pain score, body condition
score), record all in the electronic medical record, and begin
documentation of the patient visit in the electronic medical record
by obtaining and recording a thorough patient history.
- Assist veterinarian with appointments (routine and emergency),
surgery, dentistry, and euthanasia's, taking direct supervision
from the veterinarian(s) and the Hospital Office Manager or
Hospital Leader on Duty.
- Perform patient restraint, obtain and process laboratory
samples, handle and dispense medications at the direction of the
veterinarian, and maintain the electronic medical record.
- Schedule appointments, communicate with and educate clients,
relay test results to doctor and clients, maintain and update
inventory as well as client/patient records, and manage accounts
- Prepare patients for surgical and dental procedures, safely
support induction and monitoring of anesthetized patients including
checking and recording vital parameters (under direction of the
veterinarian), monitor patients during recovery, and prepare them
for discharge to owner or transfer to an overnight care facility as
- Provide in-hospital treatments for sick patients including
giving injectable and oral medications as well as intravenous
therapies; keep patients clean, watered, and fed (when indicated
and directed by veterinarian), and safely walk canine patients when
necessary for elimination.
- Participate in the training of new staff members and general
dissemination of knowledge as required.
- Keep hospital environment neat and clean; perform regular
cleaning of environment based on necessity as well as based on a
pre-determined maintenance schedule.Other Duties and
- Perform additional duties as assigned.
- Provide backup phone and front desk support as needed.Nature of
Supervision:In all activities related to the care of patients, the
Veterinary Technician will take direct supervision from the
veterinarians as well as the Hospital Office Manager or Hospital
Leader on Duty. For purposes of overall supervision, the Veterinary
Technician takes direction from the Hospital Office
Manager.Planning and Problem Solving:Like all team members, the
Veterinary Technician plays a crucial role in ensuring that
day-to-day operation of the hospital is efficient and provides an
optimal experience for our patients and clients.Impact:This
position will impact the organization by contributing to the growth
of a productive practice while focusing on a high-quality standard
of care. From an overall hospital organizational standpoint, this
position in critical to ensuring that we have a cohesive,
well-trained, and motivated technical team. The desired result is
the creation of an optimal environment that ensures employee
retention, patient well-being, and customer
satisfaction.Supervisory Responsibility:This position has no
immediate supervisory duties.Education/Experience:
- College or college-equivalent education (completed) as required
in becoming a Credentialed Veterinary Technician in the state in
which the hospital is located.
- Must have at least 1-year previous experience as a Veterinary
Technician or working in a veterinary practice.
- Must have excellent written and verbal communication
- Must be compassionate and sympathetic and be able to maintain a
professional attitude and demeanor during emotional and stressful
- Must have telephone and computer skills.
- Must be a team player willing to learn new techniques and
treatments, offer creative ideas, and accept change.Work
Environment:The majority of job duties are conducted in the Vetco
Total Care full-service hospital. Position requires bending,
kneeling, lifting (up to 30 pounds, as necessary) and standing for
long periods of time. A large amount of this partner's time will be
spent in direct contact with clients and their pets.Contacts:This
position will regularly communicate with clients, veterinary
specialists, and companies that provide products and/or services
that the practice utilizes.Petco Animal Supplies, Inc. is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, age, protected veteran status, or any other
Keywords: Petco, Raleigh , Veterinary Technician, Healthcare , Raleigh, North Carolina
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