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Veterinary Receptionist

Company: Smithfield Road Veterinary Hospital
Location: Knightdale
Posted on: November 22, 2021

Job Description:

Smithfield Road Veterinary Hospital is looking for a veterinary receptionist to join our team! Customer Service Representatives are the first impression to our clients, whether by phone or in person. We're looking for a candidate who is upbeat, full of positivity, compassionate, caring, and has a great sense of customer service. Must be self motivated and able to multitask in a high call volume & fast paced environment.Veterinary Receptionist Responsibilities:

  • Greeting and welcoming patients with sincerity.
  • Answering telephone calls and returning e-mails.
  • Notating client/patient accounts appropriately after communicating with client.
  • Scheduling appointments using our Cornerstone software.
  • Issuing invoices for treatment and prescribed medication after each consultation.
  • Receiving and verifying payments after each visit.
  • Monitoring the inventory of items for sale by the practice and restocking these, as needed.
  • Overseeing the sale of items stocked by the practice.
  • Liaising with courier services and laboratories to ensure that samples are delivered and collected on time.
  • Monitoring online store for prescription approval.
  • Utilizing reminder software for patient alerts and satisfy them.
  • Scanning and attaching previous medical records to patient file.
  • Responsible for keeping reception/lobby area free of clutter and debris.
  • Weighing patients as they enter the building.
  • Balancing cash drawer at end of day.Veterinary Receptionist Requirements:
    • High School Diploma or equivalent
    • Exemplary Customer Service (1 year experience preferred)Job Type: Full-timeBenefits:
      • 401(k)
      • 401(k) matching
      • Dental insurance
      • Employee assistance program
      • Employee discount
      • Flexible spending account
      • Health insurance
      • Health savings account
      • Life insurance
      • Paid time off
      • Referral program
      • Tuition reimbursement
      • Vision insuranceSchedule:
        • 10 hour shift
        • 8 hour shift
        • Day shift
        • Weekend availabilityEducation:
          • High school or equivalent (Required)Experience:
            • Veterinary Experience: 1 year (Preferred)
            • Front Desk: 1 year (Preferred)Work Location: One locationby Jobble

Keywords: Smithfield Road Veterinary Hospital, Raleigh , Veterinary Receptionist, Healthcare , Knightdale, North Carolina

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