HCS Application Systems Analyst Sr - Salesforce Administrator Health Cloud
Company: UNC Health Care
Posted on: May 4, 2021
Description Become part of an inclusive organization with over
30,000 diverse employees, whose mission is to improve the health
and well-being of the unique communities we serve. This position
may involve support of various hospitals and health care systems
within the UNC Health Care System, but will be employed by Rex
Hospital, Inc. (this includes, but is not limited to, for purposes
of payroll, health benefits, retirement options, and applicable
policies). Driving the innovative use of Salesforce (Health Cloud)
as a productivity tool and business platform working
cross-functionally with other ISD departments as well as other UNC
Health departments to identify new use cases. Partner with
stakeholder leaders to create effective Salesforce solutions along
with technical and functional support to users of Salesforce.
Integrate Salesforce with other applications, as well as test and
maintain those integrations. Providing support to Salesforce users
in all groups to resolve issues with Salesforce and related
applications. Interfacing with end users to understand feature
requirements Perform day-to-day administration, configuration, and
troubleshooting of our Salesforce environment (PRM Health Cloud).
Create and manage users; maintain user roles and profiles, security
settings, access settings, etc. (User Profiles, Role Hierarchy,
Sharing Rules, and Security). Create, modify, and update Reports,
Dashboards, objects, fields, etc. for all business stakeholders.
Log and track system problems from identification through
resolution. Reform, upgrade, and complete system maintenance.
Manage process builders, flows, and workflow rules. Maintain a
clean Salesforce database. Creating documentation, maintaining
standardization and looking for ways to continuously improve
processes & procedures. Other Information Other information:
Education Requirements: Bachelors degree in Computer Science,
Information Systems Management or related field (or equivalent
combination of education, training and experience).
Licensure/Certification Requirements: No licensure or certification
required. Professional Experience Requirements: If a Bachelor's
degree: Four (4) years of direct experience. If an Associate's
degree: Eight (8) years of direct experience. If a High School
diploma or GED: Twelve (12) years of direct experience.
Knowledge/Skills/and Abilities Requirements: Excellent analytical
and communication skills. Ability to work well in a team
environment. Demonstrated ability to successfully manage multiple
tasks simultaneously. Highly responsive to internal customers. Job
Details Legal Employer: NC Health Entity: Shared Services
Organization Unit: IT Business and Revenue Cycle Work Type: Full
Time Standard Hours Per Week: 40.00 Work Schedule: Day Job Location
of Job: US:NC:Morrisville Exempt From Overtime: Exempt: Yes
Keywords: UNC Health Care, Raleigh , HCS Application Systems Analyst Sr - Salesforce Administrator Health Cloud, Healthcare , Youngsville, North Carolina
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