Business Office Clerk (Full-time) - Blue Ridge Day Surgery Center

Company: Surgical Care Affiliates
Location: Raleigh
Posted on: January 15, 2021

Job Description:

Location: US-NC-Raleigh Type: Full Time Employee of Openings: 1 Category: Other System ID: 11824 Overview SCA, a leader in the outpatient surgery industry, strategically partners with health plans, medical groups and health systems across the country to develop and optimize surgical facilities. SCA operates more than 210 surgical facilities, including ambulatory surgery centers and surgical hospitals, in partnership with approximately 7,500 physicians. For more information on SCA, visit www.scasurgery.com. Blue Ridge Surgery Center is a multi-specialty ambulatory surgery center. The center is a partnership between SCA and physicians. Blue Ridge Surgery Center and its team are committed to the highest level of patient care and satisfaction and to SCA's values of Clinical Quality, Integrity, Service Excellence, Teamwork, Accountability, and Continuous Improvement.We are a values-based company which places clinical quality first. Accountabilities / Responsibilities Business Office Clerk Position Description: The Business Office Clerk position requires excellent interpersonal and organizational skills and the ability to work in a fast-paced environment. The potential candidate must be reliable, demonstrate initiative, actively participate in outstanding customer service, accept responsibility in maintaining equally respectful relationships and have a positive and cooperative work ethic. This role will cross-train in all areas of the Business Office and provide support to the facility by performing various business office functions as assigned by the Business Office Manager. These responsibilities include (but are not limited to): Patient Registration/Admission, Medical Records, Scheduling, Accounts Payable, Insurance Verification and general clerical duties. Greet facilities patients and visitors. Notify department personnel of arrival as needed. Register patients for their surgical procedure ensuring all applicable paperwork is completed and identity, demographics, financial and insurance information are verified. Accurately enter all data obtained at time of service into patient accounting system. Collect and process patient payments at time of service and via phone. Answer incoming phone calls, relay accurate information and direct calls appropriately in a pleasant manner while triaging physician offices and patient's need expeditiously. Perform various clerical duties including: photocopying/scanning, retrieval and filing of patient charts, distributing faxes, and maintaining the order of the facilities waiting room. Fulfill Medical Record requests. Place outgoing phone calls to next day patients with arrival times and pre-op instructions. Prepare patient charts for upcoming cases ensuring all documentation including records from prior visits, pre-op/post-op standing orders and appropriate paperwork are included Prepare and reconcile daily bank deposits. Adhere to all facility policies and procedures. Responsible for verifying patients' insurance coverage, eligibility/benefits and calculating an estimate of any out of pocket charges. Communication of insurance benefit information and financial responsibility to patients. Ability to interact in a positive manner and to communicate well with patients, families, payors, physicians, and other teammates. Qualifications High school diploma or GED Required; Associate Degree or equivalent preferred Minimum three years of experience in health care and minimum of one-year experience in surgery scheduling procedures preferred. The successful candidate must have the ability to work independently as well as function within a team Have a basic knowledge of surgery scheduling, receptionist and registration responsibilities; and must possess the ability to handle stress. The candidate must be flexible with hours and be able to work which ever shift is to be covered. Computer experience: Word, Excel, and Healthcare Billing Systems Working knowledge of Medical Terminology and Insurance Policies (Medicare, Medicaid, Commercial and HMO/PPO payers) Ability to be flexible with work schedule and adhere to attendance policy Knowledge of HIPPA guidelines EEO Statement We value Diversity, Inclusion, and Belonging at Surgical Care Affiliates: SCA is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, national origin, disability and genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. SCA SurgicalCareAffiliates PI128087242

Keywords: Surgical Care Affiliates, Raleigh , Business Office Clerk (Full-time) - Blue Ridge Day Surgery Center, Healthcare , Raleigh, North Carolina