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Tech Relationship Manager 3

Company: Wells Fargo
Location: Raleigh
Posted on: November 11, 2019

Job Description:

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers. The position will manage the relationship and be the liaison between Information Security (IS) Cyber Threat Engineering team (CTE), and Technology teams as it relates to regulatory data required for Vulnerability & Patching Priority Initiative and Enterprise Patching Program (EPP). Serve as a key communication liaison between the Enterprise teams like Vulnerability Central and each IS Cyber Threat Management teams. The team member will participate in broad strategy discussions regarding the implementation of patching or risks mitigation efforts for Wells Fargo owned applications. Help define and improve processes, address workflow issues, and act as an escalation point. There may be times the position will require the capability to quickly and comfortably develop high level presentations to all management, including executive levels. This position is vital to building relationships both internal to the Technology organization and also external Technology partners. This role requires a professional with a proven ability to achieve tactical and strategic objectives through effective communication, relationship management, project management, technical knowledge, process experience, and creativity that results in successful completion of assignments. Manage multiple competing deliverables within the Information Security Configuration management, vulnerability remediation efforts, and ongoing operational sustainment. Ensure line of business compliance while acting as a liaison between Engineering teams, LOB Leaders, and Project teams - Manage meetings with key stake holders to gather and publish requirements - Identify Cyber Threat Management solutions required to meet business objectives - Ensure solutions complete integration testing and help the project manager define tasks & major milestones. - Maintain process and service documentation needed for CTE solutions, including Tanium Patch Scan and Tanium Deploy Modules. - Organize and hold meetings as required for the project and help translate the requirements into work needed to be done by Cyber Threat Engineering Infrastructure and Content teams. - Create appropriate metrics to support an environment of continuous improvement at all levels of the deployment. - Interact with Security Operations Teams to help deliver meaning full alerts with proper context and documentation to properly triage and action on the alerts generated. Required Qualifications: - 7+ years of technology delivery and relationship management experience with a client organization - 7+ years of technology delivery and relationship management experience with small and large business units in a large corporate environment - 5+ years of process definition and documentation experience - 5+ years of technical documentation and publication experience - 3+ years of information security experience Desired Qualifications: - Relationship management experience delivering technology services between one or more internal technology organizations and medium to large internal lines of business - 2+ years of information technology experience - 2+ years of systems vulnerability management experience - 1+ year of Information Security reporting and analysis experience - Excellent verbal, written, and interpersonal communication skills - Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment - Ability to execute in a fast paced, high demand, environment while balancing multiple priorities - 2+ years of Agile experience - 2+ years of JIRA experience - 3+ years of experience with Governance, Risk, and Compliance (GRC) concepts - Ability to work additional hours as needed - Ability to work weekends and holidays as needed or scheduled - Ability to travel up to 10% of the time Job Expectations: - Ability to work additional hours as needed - Ability to work weekends and holidays as needed or scheduled - Ability to travel up to 10% of the time How to Express Interest in This Job: Wells Fargo invites you to apply for this job at ************************************************************************************************************* & FOCUS=Applicant & SiteId=1 & JobOpeningId=******* & PostingSeq=1. All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo, Raleigh , Tech Relationship Manager 3, Executive , Raleigh, North Carolina

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