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Demand Management Representative

Company: Citrix Systems
Location: Raleigh
Posted on: May 20, 2019

Job Description:

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!
Job Description:
Position Summary

The DMR is a critical part of the Marketing Organization that is strategically aligned with Sales to develop meaningful engagements, generate qualified opportunities, and increase the pipeline. DMRs build relationships with key decision makers and influencers at target accounts and map ideal Citrix solutions to their top priorities and business challenges. A successful candidate will be a highly-motivated, self-starter who is driven by results.

Primary Duties/ Responsibilities
- Deliver qualified opportunities to Sales that have been confirmed to be an engaged decision maker with a specific business challenge Citrix can solve, and who has agreed to engage in a discussion with Sales
- Work collaboratively with assigned Enterprise Account Managers to identify, prospect and nurture target accounts and pass sales-ready opportunities to Sales
- Use a multi-touch nurture approach including a combination of phone outreach, email, and LinkedIn to contact customer and prospect accounts
- Follow up on all Enterprise and Corporate account leads from Marketing programs and campaigns that meet or exceed the scoring criteria
- Identify opportunities to re-engage stalled, early stage, and discontinued opportunities as needed
- Work with Account Reps to identify prime up-sell or cross-sell opportunities within current customer base
- Ongoing meetings with Account reps to allow for feedback and discussion around opportunity quality and key areas of focus
- Daily research of target accounts to identify and map key decision makers and influencers and uncover key information such as current environment, business challenges, competitive landscape, etc.
- Drive attendance to and staff key in-person events in collaboration with Sales
- Follow-up post-event with select attendees to qualify new, and help accelerate existing opportunities

Qualifications (Knowledge, Skills, Abilities)
- Knowledge of Lead Qualification methodologies
- High energy level, highly-motivated and driven to succeed
- Ability to learn quickly and communicate clearly
- Flexible and adaptable to change
- Strong individual contributor and versatile team player
- Desire for professional and personal growth
- Well organized and detail oriented

Requirements (Education, Certification, Training, and Experience)
- Bachelor s Degree or equivalent resume
- 6-12 months of phone experience within a tele-prospecting/lead qualification role
- Excellent verbal and written communication skills
- Skilled at uncovering business need and communicating product value
- Previous experience using Salesforce.com and Contact Center Technologies
- History of top performance or remarkable achievements
- Strong passion for selling
*LI-KG1Functional Area:Demand Management
About us:

Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we re all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You ll enjoy our workstyle within an incredible culture. We ll give you all the tools you need to succeed so you can grow and develop with us.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

Keywords: Citrix Systems, Raleigh , Demand Management Representative, Executive , Raleigh, North Carolina

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