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Operational Risk Manager

Company: Wells Fargo
Location: Raleigh
Posted on: May 19, 2019

Job Description:

Job Description
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Consumer Banking is an industry leader in supporting homeowners and consumers, in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed. The Auto Finance Control Team, within the Consumer Banking Control Team, is seeking an Operational Risk Manager 4 to support the Auto Originations process teams.The primary duties and responsibilities of this Operational Risk Manager 4 will include, but not necessarily be limited to:

  • Partner with the business to drive effective compliance and operational risk management practices within Wells Fargo Auto
  • Developing a deep understanding of business processes, associated risks/requirements, controls, and Self-Assurance Activities; identifying control gaps; and making recommendations for appropriate/sustainable actions to close gaps
  • Ensuring sound operational execution and compliance with federal, state, agency, legal, and regulatory requirements, corporate polices and standards
  • Serving as an independent review and evaluation body to ensure issues/concerns are being appropriately identified and assessed, and that the appropriate corrective and remediation actions are taken
  • Overseeing/managing coordination of compliance and operational risk programs
  • Developing/communicating a comprehensive picture of risk "health" for aligned areas of responsibility
  • Maintaining awareness of the regulatory environment and internal risk management requirements and best practices and developing strategies for addressing emerging risks before they materializePreferred locations are posted, however would consider other locations.As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
    • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
    • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

      Required Qualifications
      • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both
      • 5+ years of management experience

        Desired Qualifications
        • Advanced Microsoft Office skills
        • Excellent verbal, written, and interpersonal communication skills
        • Strong analytical skills with high attention to detail and accuracy
        • Ability to articulate complex concepts in a clear manner
        • Outstanding problem solving and decision making skills
        • Knowledge and understanding of auto finance industry
        • Knowledge and understanding of auto lending practices, policies, and procedures
        • Knowledge and understanding of state and federal auto lending regulations

          Other Desired Qualifications
          • Strong track record and business knowledge in the financial services sector with a deep understanding of auto finance and consumer protection regulations that apply to consumer finance
          • Ability to effectively communicate with all levels of the organization including senior/executive management.
          • Must be able to take complicated subject matters and effectively present recommendation and options
          • Strong knowledge and experience in operational risk management practices as well as expertise in compliance regulations
          • Experience working horizontally across the organization and participating in implementations of major policy and relevant risk programs
          • Strong interpersonal, influence & communication skills with an ability to interact effectively with a variety of contacts, to include virtual leadership experience and the ability to effectively manage and build relationships with leaders and team members in geographically dispersed environments
          • Proven experience in building partnerships, collaborating and influencing at senior levels as well as with corporate partners
          • Develop and maintain a high performing team through active performance management, talent management, coaching, recruiting, and hiring. Foster a collaborative, risk-minded, success-oriented, empowered, and accountable team environment

            Job Expectations
            • Ability to travel up to 25% of the time

              Street Address
              TX-Irving: 250 E John Carpenter Freeway - Irving, TX
              AZ-Chandler: 2501 S Price Rd - Chandler, AZ
              NC-Raleigh: 150 Fayetteville St - Raleigh, NC
              MN-Minneapolis: 550 South 4th St - Minneapolis, MN


              All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

              Relevant military experience is considered for veterans and transitioning service men and women.
              Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo, Raleigh , Operational Risk Manager, Executive , Raleigh, North Carolina

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