Sr. Director of Strategy and Operations
Posted on: February 15, 2019
Sr. Director of Strategy and Operations Position Purpose: The Senior Director of Strategy and Operations incumbent is primarily responsible for driving strategic initiatives, identifying and implementing operational improvements, and reducing cost structure to drive the successful execution of the Company s short and long-term strategic plans. Responsibilities: Leads and directs assigned day-to-day operations to ensure all goals, objectives, and strategic initiatives are met or exceeded while maintaining targeted profit margins as the business grows. Develops, fosters, and maintains relationships with key current and future customers, partners, and influential industry leaders to drive new business and ensure best-in-class value and customer satisfaction. Leverages logistics knowledge of processes, technical systems, and project management skills to manage cross-functional initiatives meant to enhance existing processes, scope, and design to drive efficiency and revenue. Applies an understanding of the transportation industry and customer trends to decision making to produce superior customer service through the use of best practices and the improvement of operations, productivity, and quality management. Leads projects ranging from ad-hoc business challenges to analysis around the correlation and behavioral activities and outcomes to address long-term prescriptive analyses for business needs; supports business growth and market presence for existing and future client base. Establishes marketing capabilities aimed at growing the client base, including but not limited to: drip marketing campaigns and go to market strategies for improved sales prospecting and results. Assists with researching, analyzing, and recommending operational policies, processes, and procedures to standardize and develop best practices for the organization. Recruits, selects, and retains highly qualified professionals, ensuring people are in place to drive results for a productivity-sustained work environment where personal growth is encouraged and realized. Consistently supports compliance and all applicable regulatory initiatives by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements, as well as the Company s policies and procedures. Travels as needed for business continuity and success and supports the business by completing other objectives as assigned and as needed by the business to achieve goals and market needs. Desired Education and Experience: Master s degree in Business, Finance, Transportation, Logistics, or related discipline. Bachelor s degree in Business, Transportation, Logistics or related discipline. > 7 years experience within Business Development, Operations leadership, or a strategic Project Management role, within the transportation industry. > 7 years experience within a role handling strategic planning and development within transportation. A proven track record of aligning management teams to ensure key organizational objectives are accomplished. Previous customer relationship management and associated software experience within a transportation preferred. Demonstrated leadership capacity to assume direct accountability for operations.
Keywords: Confidential, Raleigh , Sr. Director of Strategy and Operations, Executive , Raleigh, North Carolina
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