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Learning Management Systems Helpdesk Representative

Company: VirtualVocations
Location: Raleigh
Posted on: February 12, 2024

Job Description:

A company is looking for a Learning Management Systems Helpdesk Representative.
Key Responsibilities:

Assist fellow Helpdesk Representatives
Answer email, chat, and phone tickets
Troubleshoot eLearning, computer, and web browsing issues

Required Qualifications:

High School Diploma or equivalent
Customer service representative experience
Demonstrated experience with one or more Learning Management Systems
Hardware troubleshooting skills
Fluent in Microsoft Word, Excel, Powerpoint, and Outlook

Keywords: VirtualVocations, Raleigh , Learning Management Systems Helpdesk Representative, Executive , Raleigh, North Carolina

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