Senior Product Manager -

Company: StarRez
Location: Raleigh
Posted on: May 26, 2023

Job Description:

About us

StarRez is on a transformational journey, with a loyal and passionate customer base we serve some of the most prestigious organizations in the world including Harvard University, Stanford University, National University of Singapore, University of London, University of Canberra, Vail Ski Resorts (Staff Housing), iQ Student Accommodation (PBSA), Scape Living (PBSA and BTR) and 800+ more.

It is an exciting time to be a "Starrezian" with growth being achieved through expanding our core business in addition to Mergers & Acquisitions, we are looking for awesome Senior Product Managers to join our rapidly growing team!

The Role

Location: Please note the preferred location for this position will be HYBRID at the Raleigh, NC office.

Office Address: 9131 Anson Way, Suite 301 Raleigh, NC 27615

This is an individual contributor role for a Senior Product Manager (SPM) with strong competencies, extensive experience and demonstrated success.

As a Senior Product Manager, you are given people development responsibilities such as mentoring junior PMs. You are well versed in the product practice and will be able to recognize which research and delivery techniques are appropriate to validate and deliver a project on our roadmap. You will be pro-active with the ability to operate autonomously. You will also serve as the voice of the product team representing the product/business to Executives, external customers, attending conferences and similar events.

The decisions you'd make as an SPM have a big impact and are of high visibility. They deal with the major features and functions, as well as enhancements of existing products.

As a Senior Product Manager, you will....

• Build & Optimize
  • Assume responsibility for product oversight through the full product management lifecycle,
    from defining product vision and strategy, discovery, development, and execution of product. roadmap, launch, and ongoing management.
  • Develop new products that address unmet customer needs.
  • Determine metrics to measure progress and success.
  • Conduct extensive market & customer research to feed into product development and product lifecycle management.
  • Liaise with marketing on product positioning and value propositions.
  • Operate as a strategic thinker, with the ability to recognize where a product is succeeding or failing.
  • Utilize Agile practices and HCD (Human-centered design).
    • Measure
      • Oversee commercial and operating performance of product scope against stated KPIs.
      • Track product engagement and impact on end users.
      • Develop robust market, customer, and competitor fact base through day-to-day activities, including but not limited to customer visits, interacting with our Customer Advisory Board, conducting market research, Win/Loss Analysis, and engage with key market constituents.
      • Analyze pricing and focus on increasing product profitability.
      • Understand commercial fluency - comfortable with financials, monetization strategy, and business case development to achieve financial goals.
        • Prioritize
          • Work closely with Senior PMs and PMs on complex problems.
          • Own the prioritization of your domain.
          • Gain stakeholder's buy-in on initiatives.
          • Make decision tradeoffs with considerations for new short-term requirements and the impact on long-term plans communication.
          • Work closely with the engineering team to communicate the vision and
            requirements for new features.
          • Collaborate with other departments to build trust and understanding.
          • Understand market trends and best practices and bring these into your team.
          • Post-launch monitoring to look for opportunities.
          • Advocate team performance and product success to the wider business.
          • Participate in showcases (demos) and POD rituals.
            • Build partnerships
              • Oversee key partner relationships.
              • Develop in-depth knowledge of product functionality.
              • Possess excellent verbal and written communication skills - can craft clear requirements and expertly communicate with technical and non-technical audiences.
              • Exhibit a deep understanding of the customer's needs and reinforce a user-centric approach to product.
              • Be an expert on the StarRez product, being able to demonstrate customer use cases and recognize opportunity to influence change.
              • Encourage a culture that values and prioritizes research-backed and customer- focused data.
              • Able to see problems holistically and slice the problem into smaller pieces of complete value to solve for.
              • Possess a deep understanding of when a problem is solved and how to measure success.
              • Work cross-functionally with stakeholders globally
                
                Required Qualifications
                • 6+ years' of experience in product management or other related fields (digital or technology fields preferred).
                • Demonstrated experience in agile methodologies Preferred Qualifications
                  • Bachelor's degree
                  • Experience with analytics and data-driven decision-making.
                  • Proven track record of successful product discovery and launch.
                  • Excellent communication and organizational skills - can craft clear requirements and expertly communicate with technical and non-technical audiences.
                  • Knowledge of market trends and customer needs.
                  • Demonstrated ability to influence cross-functional teams in a global environment.
                  • Experience using Human-Centered Design (HCD) techniques Reasons to join our team:
                    • You will be part of a vibrant and supportive culture, with weekly team lunches.
                    • We have a fun committee (FABO) to organise our team bonding activities.
                    • We are a flexible workplace.
                    • You will have access to professional development opportunities.
                    • You will receive real and meaningful mentorship to take your career to the next level.
                    • Be part of a global team, participate in monthly global meetings and partner with team members in different countries.
                    • Z-Factor: Our most celebrated value, you will work with a team of caring, energetic, high-performing, and passionate people who have fun supporting our vision, innovation & continuous improvement
                      
                      We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.
                      
                      Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you.
                      
                      Let's talk StarRez
                      
                      Apply now!!! ---
                      
                      Notice to external Recruiters and Recruitment Agencies:
                      
                      StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role. As such, we will not accept unsolicited resumes/CVs through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company.

Keywords: StarRez, Raleigh , Senior Product Manager -, Executive , Raleigh, North Carolina