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Director, Integrations

Company: Genworth Financial, Inc.
Location: Raleigh
Posted on: March 19, 2023

Job Description:

Director, Integrations

Hybrid- Raleigh, NC

EnactMI has a great career opportunity for a Director of Integrations & Front Office Support to join our growing team. As Director of Integrations & Front Office Support, you will report to the CTO and are directly responsible for the strategic and day-to-day operations of our Integrations Product team supporting both the Front & Back Office for EnactMI. You are central to the modernization, development, and maintenance of our Integration solutions to meet our internal and external customer needs. You'll have the opportunity to partner cross-functionally with our Customer Solutions group and help influence decisions about strategy and technology roadmaps that will enhance and sustain our growing Integrations platform. Your strong interpersonal and leadership skills will ensure that we have the right people in the right roles to ensure success. You'll lead, coach, and mentor a talented team of information technology professionals and ensure that the team has the right tools and processes to work effectively and efficiently as a product team along with the appropriate key performance indicators (KPIs) to accurately monitor performance.

--- Provide leadership and direction to Integration Product Team & Front Office Business Analysts who support our underwriting, B2B, and consumer websites. Strong background in API & B2B integrations and large-scale software development is a plus
--- Provide leadership to Business Analysts to understand and translate business requirements/problems/opportunities into functional system requirements, identify probable root causes for issues, and propose possible solutions that balance cost with business benefits
--- Provide leadership to ensure all processes around project requirements, change controls, tracking, traceability, etc. are efficient and agile
--- Primary relationship manager and partner to Customer Solutions organization to help identify, scope, prioritize, and deliver Integration technology initiatives that enable business goals and objectives
--- Partner with Customer Solutions group as the key Technical Liaison with vendors and customer in assessing B2B integration solutions
--- Partner with EPMO to ensure timely and complete delivery of Integrations program and major new Front Office technology platforms, features, and enhancements
--- Subject matter expert for business customers, vendors, and technical resources; maintain awareness of business process and technology solution best practices within specific business segments
--- Demonstrated ability to build teams, develop talent, lead by example, and have passion and discipline on operational excellence
--- Stay abreast of the latest trends and practices in API and B2B integration technologies and recommend relevant solutions to senior management
--- Strive for continuous improvement of IT department processes
--- Manage the software development processes both internally with the IT team and externally with internal and external stakeholders
--- Partner with stakeholders to prioritize competing needs, applying the team's capacity to the most important projects that uphold regulatory compliance, organizational growth and sustainability
--- Institute compelling performance measurements that continually drive transparency, improved performance, and deadline achievement
--- Estimate work effort from Project Management plans and requirements, establish deadlines, monitor milestone completion, and ensure all phases of the project/product lifecycle are accurately tracked
--- Allocate and balance resources across a portfolio of active and planned projects --- Design templates, tools, and metrics to continuously measure and improve processes

--- Bachelor's Degree, or equivalent experience, in Computer Science, MIS, Business Administration or similar area of study
--- 7+ years of software development experience
--- 5+ years leading or managing a product, development, or business analyst team --- Prior experience working with B2B integrations
--- Commitment to continuous learning both for yourself and your team
--- Strong interpersonal skills to successfully communicate and collaborate with users, other technical teams, and senior management to collect requirements, describe software features, explain technical designs, and articulate technical strategies
--- Significant Experience with Agile development methodologies
--- Experience managing remote and offshore/nearshore staff
--- Experience presenting and interacting with C-Suite executives
--- Ability to interact and influence comfortably at all levels within the organization, customs, and vendors
--- Strong understanding of Cloud and API based architectures
--- Ability to deal well with ambiguity and fast-paced change
--- Occasional travel to industry conferences and standards working groups

--- Experience within the mortgage industry and/or mortgage insurance industry
--- Deep understanding of MISMO data standards
--- Experience with various LOS technologies
--- Previous experience managing business analysts

--- We have a real impact on the lives of the people we serve
--- We work on challenging and rewarding projects
--- We give back to the communities where we live
--- We offer competitive benefits including:
o Medical, Dental, Vision, Flexible Spending Account options beginning your first day
o Generous Choice Time Off policy
o 12 Paid Holidays
o 40 hours of volunteer time off
o 401K Account with matching contributions
o Tuition Reimbursement and Student Loan Repayment
o Paid Family Leave
o Child Care Subsidy Program

Enact, operating principally through its wholly owned subsidiary Genworth Mortgage Insurance Corp. since 1981, is a leading U.S. private mortgage insurance provider committed to helping more people achieve the dream of homeownership. Building on a deep understanding of lenders' businesses and a legacy of financial strength, we partner with lenders to bring best-in class service, leading underwriting expertise, and extensive risk and capital management to the mortgage process, helping to put more people in homes and keep them there. By empowering customers and their borrowers, Enact seeks to positively impact the lives of those in the communities in which it serves in a sustainable way. Enact is headquartered in Raleigh, North Carolina.

Through our values of Excellence, Improvement and Connection, the Enact team delivers on our mission to help more people realize the dream of homeownership. The positive impact we can have on our world inspires us to go the extra mile. We look at the bigger picture, always considering our customers' processes and their borrowers' experience. We work hard to anticipate all the effects our actions might have. That can make our work challenging, and also satisfying. Are you the kind of person who's always anticipating your customers' needs? Always one step ahead, ready to catch that unexpected curveball? If so, you could thrive with us.

We are proud to be an equal opportunity employer and all hiring decisions are based on merit, qualifications, and business need. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. About UsGenworth Financial, Inc. (NYSE: GNW) -is a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging. -Headquartered in Richmond, Virginia, we apply our nearly 150 years of experience each day to helping people navigate caregiving options and fund their long term care needs. Genworth is also the parent company of publicly traded Enact Holdings, Inc. -(Nasdaq: ACT), a leading U.S. mortgage insurance provider. -For more information on Genworth, please visit - https://www.genworth.com/ . From time to time Enact separately releases financial and other information about its operations. This information can be found at https://ir.enactmi.com/ .We know we can't deliver on our mission unless we deliver for our employees. That's why we're committed to creating a work environment that fosters inclusion, excellence, improvement and connection. We know each employee contributes in their own unique way and we're dedicated to supporting every one of them to help them reach their full potential.We are proud to be an equal opportunity employer and all hiring decisions are based on merit, qualifications, and business need. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Keywords: Genworth Financial, Inc., Raleigh , Director, Integrations, Executive , Raleigh, North Carolina

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