Parts Solution Manager

Company: Eaton Corporation
Location: Raleigh
Posted on: January 26, 2023

Job Description:

Eatons Vehicle Group is currently seeking a Distribution Systems Lead to join our Galesburg, MI team, remotely.This position focuses on the strategy development, execution, and management of assigned territory to achieve Vehicle Group North America Aftermarket business objectives. More specifically, the Parts Solutions Managers (PSM) role is structured within the Aftermarket organization to grow Aftermarket commercial truck part sales; responsible for establishing and maintaining excellent relationships with key customers in the assigned territory including fleets, independent distributors, rebuilders, dealers, body builders, mobile hydraulic OEMS and independent service garages.Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. Its where bold, bright professionals like you can reach your full potentialand where you can help us reach ours.Essential Functions:

• Develop and implement business plans to support territory, region, and division objectives.
• Establish the following internal reports on customer activities:
• Reports for the following sales activities wins & losses, target product metrics, sales probabilities, barriers to sales efforts, accounts at risk, etc.
• Utilize customer contact report (CCRs) to communicate the following: desired product enhancements, current product performance issues, competitive activity, market trends, etc.
• Assess customer requirements and identify unique needs at targeted accounts.
• Develop, implement, manage territory product support strategies for new and existing aftermarket products. Maintain customer and expanded channel customer (such as IAM) relationships and ensure our customers will want to do more business with Eaton Vehicle Group.
• Collaborate across all business organizations including technical services, call center, material planning, pricing, finance, and others to facilitate customer issue resolution.
• Evaluate and recommend incentive requirements, utilizing market intelligence, and administer incentive processes to ensure that we provide the best value to our customers
• Manage the market introduction of new products to ensure products are adopted quickly to achieve sales objectives.
• Gather business intelligence from customers and provide voice of the customer (VOC) back to the organization.
• Conduct Customer Relationship Reviews (CRRs) to facilitate continuous improvement of Aftermarket products and support the Eaton Business System (EBS) process.
• Provide product, service, and warranty training to customers.
• Promote Eaton content in the Independent Aftermarket (IAM), OEM Dealer Channel, regional fleets, and Industry events.When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we as individuals and as a company are stronger.We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.#LI-AR3QualificationsRequired (Basic) Qualifications :
  • Bachelors degree from an accredited institution.
  • Minimum of 2 years experience working for a commercial manufacturing or automotive distribution
  • Ability to lift up to 75 pounds.
  • Legally authorized to work in the US without company sponsorship, on an ongoing basis.Preferred Qualifications:
    • Eaton Fuller product or comparable product experience with a focus on service, application, and support
    • Experience working remotely.
    • Experience with Microsoft Excel, Power BI.
    • Proven Value Selling skills
    • Specialized knowledge of business aspects of the trucking industry
    • Experience negotiating, delivering training, and developing business plansPosition Success Criteria:
      • Must work effectively while traveling up to 75% of the time
      • Working extended hours will be required as needed basis to include weekends for customer functions
      • Ability to influence others both internally and externally
      • Relevant market information and business acumen
      • Time management skills; must respond with sense of urgency to customer requirementsAt Eaton, we strive to provide compensation and benefits that attract, engage, and retain the best talent. This includes competitive pay and a variety of benefit programs for eligible employees.The expected annual salary range for this role is $99,750 - $160,075 a year.Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.This position is also eligible for a variable incentive program.We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview (https://www.eaton.com/content/dam/eaton/company/careers/US%20Benefits%20updated%2010.24.22.pdf) . Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.comEaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, were accelerating the planets transition to renewable energy, helping to solve the worlds most urgent power management challenges, and doing whats best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries.Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the companys operations by at least 50 percent by 2030.Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above.Job: SalesRegion: North America US/Puerto RicoOrganization: VEH Vehicle GroupJob Level: ManagerSchedule: Full-timeIs remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes RemoteDoes this position offer relocation?: NoTravel: Yes, 75 % of the Time

Keywords: Eaton Corporation, Raleigh , Parts Solution Manager, Executive , Raleigh, North Carolina