Vice President, Business Solutions

Company: Local Government Federal Credit Union
Location: Raleigh
Posted on: January 26, 2023

Job Description:

The Vice President of Business Solutions will lead the business system analysis, change control, and quality assurance teams in ensuring that business and technical requirements are thoroughly understood and implemented by the supporting technology teams. A key responsibility of this job is the development, realization, and support of a highly mature and responsive team that facilitates the implementation of new and innovative finance and technology solutions. This role will be responsible for facilitating the relationship between the enterprise and the technology teams. This role will also ensure that a mature change control process is followed and that all systems, solutions, releases, and patches are adequately tested and documented.Normal Day-to-Day Work

• Lead the development and alignment of the business analysis, change management, and quality assurance vision with a focus on enabling service excellence, system flexibility, utilization of common infrastructure, continuous development, continuous improvement, and continuous availability.
• Work with the Technology senior leadership team on the service portfolio and governance required to prioritize resources, including budget. Work with key stakeholders to measure and prioritize technical debt remediation.
• Build successful stakeholder relationships with other IT and business key stakeholders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of IT services to meet those needs.
• Develop and control the annual business solutions budget to ensure that it's consistent with the overall strategic objectives of IT and the enterprise and is within plan. Create a culture of continuous cost optimization.
• Allocate resources and manage staff so that internal systems are designed, tested, and documented in a manner that is secure, reliable, manageable, and consistent with credit union business objectives.
• Develop, implement, and execute quality assurance and testing policies and procedures for the installation of changes, updates, patches, and releases.
• Develop, implement, oversee, and execute the technology change management process in accordance with organization and ITIL standards that effectively mitigate risk.
• Foster a culture of accountability, authenticity and impact throughout the Technology department and close the divide between business and technology. Ensure the consistent and constant development of all staff to maximize efficiencies while providing growth opportunities.
• Work collaboratively with diverse leaders, communicate the Technology department vision and strategy across all levels of the organization, and build consensus around key initiatives and project.
• Ensure all enterprise application solutions are properly adopted and evolving with business needs, are aligned to enterprise strategy, and supported systems are capable of meeting strategic goals and projects.
• Maintain and demonstrate expert knowledge of the applications and systems across the enterprise to ensure they are aligned with best processes and leading business practices.
• Assume the responsibility and leadership for initiatives or modifications to existing business process and applications. Implement potential new software solutions.
• Develop and provide oversight for business architecture models, business processes diagrams, data models, analyze business to technical requirements, gap analysis, and represent the program at required forums.
• Perform gap analysis of existing process models and proposed enhancements to ensure efficiency in execution and alignment with strategic goals.Job QualificationsHere are a few skills you MUST have to be considered for this position.
• 10 - 12 years of professional experience with a minimum of 4 years of management or leadership experience.
• 1 - 3 years of financial services industry experience.
• Demonstrated ability to manage technology staff and to define and execute deliverables on time and within budget.
• Knowledge of System Development Life Cycle (SDLC) methodology, development methodologies (Waterfall/Agile), business systems/applications, specifically documenting requirements, business use cases, process flow diagrams and designing for best use for the business.
• Expert with MS Office applications (Excel, PowerPoint, Word Project), SharePoint, task and project management systems.
• Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.
• Ability to lift a minimum of 25 lbs. (file boxes, computer printer).
• Travel required on occasion.Here are a few qualifications we'd LIKE you to have to make you more suited for this position.
• BA/BS Business, Information Systems Management, Information Technology or related field degree with an emphasis on technical systems and business management or analysis.
• Financial institution experience including expertise around core banking and related applications.
• Certification with CBAP, Project Management or equivalent.
• Experience with workflow modeling.
• Experience in business process improvements.About the LGFCU CultureIf you are working here, or considering working here, you should know a little something about the LGFCU culture. We are a workplace that highly values the contributions of a diverse group of people. We believe if we put our heads and hands together, we can accomplish amazing feats for our members. To this end, we recruit bright, energetic and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for advancement and learning new skills. We really believe that when our employees succeed, members win.If you have questions about this position description, please feel welcome to ask. You canreach our HR at:LGFCU Human Resources3600 Wake Forest RoadRaleigh, NC 27609careers@lgfcu.orgPI202091707

Keywords: Local Government Federal Credit Union, Raleigh , Vice President, Business Solutions, Executive , Raleigh, North Carolina