Vice President, Business Solutions
Company: Local Government Federal Credit Union
Location: Raleigh
Posted on: January 26, 2023
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Job Description:
The Vice President of Business Solutions will lead the business
system analysis, change control, and quality assurance teams in
ensuring that business and technical requirements are thoroughly
understood and implemented by the supporting technology teams. A
key responsibility of this job is the development, realization, and
support of a highly mature and responsive team that facilitates the
implementation of new and innovative finance and technology
solutions. This role will be responsible for facilitating the
relationship between the enterprise and the technology teams. This
role will also ensure that a mature change control process is
followed and that all systems, solutions, releases, and patches are
adequately tested and documented.Normal Day-to-Day WorkLead the
development and alignment of the business analysis, change
management, and quality assurance vision with a focus on enabling
service excellence, system flexibility, utilization of common
infrastructure, continuous development, continuous improvement, and
continuous availability.Work with the Technology senior leadership
team on the service portfolio and governance required to prioritize
resources, including budget. Work with key stakeholders to measure
and prioritize technical debt remediation.Build successful
stakeholder relationships with other IT and business key
stakeholders by developing a clear understanding of business needs,
acting as a trusted advisor, and ensuring cost-effective delivery
of IT services to meet those needs.Develop and control the annual
business solutions budget to ensure that it's consistent with the
overall strategic objectives of IT and the enterprise and is within
plan. Create a culture of continuous cost optimization.Allocate
resources and manage staff so that internal systems are designed,
tested, and documented in a manner that is secure, reliable,
manageable, and consistent with credit union business
objectives.Develop, implement, and execute quality assurance and
testing policies and procedures for the installation of changes,
updates, patches, and releases.Develop, implement, oversee, and
execute the technology change management process in accordance with
organization and ITIL standards that effectively mitigate
risk.Foster a culture of accountability, authenticity and impact
throughout the Technology department and close the divide between
business and technology. Ensure the consistent and constant
development of all staff to maximize efficiencies while providing
growth opportunities.Work collaboratively with diverse leaders,
communicate the Technology department vision and strategy across
all levels of the organization, and build consensus around key
initiatives and project.Ensure all enterprise application solutions
are properly adopted and evolving with business needs, are aligned
to enterprise strategy, and supported systems are capable of
meeting strategic goals and projects.Maintain and demonstrate
expert knowledge of the applications and systems across the
enterprise to ensure they are aligned with best processes and
leading business practices.Assume the responsibility and leadership
for initiatives or modifications to existing business process and
applications. Implement potential new software solutions.Develop
and provide oversight for business architecture models, business
processes diagrams, data models, analyze business to technical
requirements, gap analysis, and represent the program at required
forums.Perform gap analysis of existing process models and proposed
enhancements to ensure efficiency in execution and alignment with
strategic goals.Job QualificationsHere are a few skills you MUST
have to be considered for this position.10 - 12 years of
professional experience with a minimum of 4 years of management or
leadership experience.1 - 3 years of financial services industry
experience.Demonstrated ability to manage technology staff and to
define and execute deliverables on time and within budget.Knowledge
of System Development Life Cycle (SDLC) methodology, development
methodologies (Waterfall/Agile), business systems/applications,
specifically documenting requirements, business use cases, process
flow diagrams and designing for best use for the business.Expert
with MS Office applications (Excel, PowerPoint, Word Project),
SharePoint, task and project management systems.Ability to function
in a Consumer business office environment and utilize standard
office equipment including but not limited to: PC, copier,
telephone, etc.Ability to lift a minimum of 25 lbs. (file boxes,
computer printer).Travel required on occasion.Here are a few
qualifications we'd LIKE you to have to make you more suited for
this position.BA/BS Business, Information Systems Management,
Information Technology or related field degree with an emphasis on
technical systems and business management or analysis.Financial
institution experience including expertise around core banking and
related applications.Certification with CBAP, Project Management or
equivalent.Experience with workflow modeling.Experience in business
process improvements.About the LGFCU CultureIf you are working
here, or considering working here, you should know a little
something about the LGFCU culture. We are a workplace that highly
values the contributions of a diverse group of people. We believe
if we put our heads and hands together, we can accomplish amazing
feats for our members. To this end, we recruit bright, energetic
and talented people to be members of our team. In return, we offer
a dynamic workplace that presents opportunities for advancement and
learning new skills. We really believe that when our employees
succeed, members win.If you have questions about this position
description, please feel welcome to ask. You canreach our HR
at:LGFCU Human Resources3600 Wake Forest RoadRaleigh, NC
27609careers@lgfcu.orgPI202091899
Keywords: Local Government Federal Credit Union, Raleigh , Vice President, Business Solutions, Executive , Raleigh, North Carolina
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