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Global New Products Senior Manager- GMO

Company: PwC
Location: Raleigh
Posted on: November 26, 2022

Job Description:

Specialty/Competency: IFS - Internal Firm Services - OtherIndustry/Sector: Not ApplicableTime Type: Full timeTravel Requirements: Up to 20%A career in Sales and Marketing will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm. Youll focus on designing, developing, and implementing communication programmes and media events to promote and sell the PwCs brand and services as well as contribute to and evaluating our pricing strategies in the marketplace.The Global Marketing Organization (GMO) creates relevance, distinctiveness and growth for the PwC brand and business. We work together with the global markets and territory marketing leaders to deliver the go-to-market priorities aligned to Platforms, and enable sales and marketing excellence across the network.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Take action to ensure everyone has a voice, inviting opinion from all.
  • Establish the root causes of issues and tackle them, rather than just the symptoms.
  • Initiate open and honest coaching conversations at all levels.
  • Move easily between big picture thinking and managing relevant detail.
  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
  • Develop specialised expertise in one or more areas.
  • Advise stakeholders on relevant technical issues for their business area.
  • Navigate the complexities of global teams and engagements.
  • Build trust with teams and stakeholders through open and honest conversation.
  • Uphold the firm's code of ethics and business conduct.The New Products Senior Manager leads the evaluation, planning, rollout, adoption and management of new product initiatives, initially focused on Customer Data Platform (CDP) and personalisation efforts. The role will work across stakeholders and connected initiatives to set goals, document requirements, organise teams, and develop project plans which successfully deliver new products into the digital marketing system.Job Requirements and Preferences :Basic Qualifications :Minimum Degree Required :High School DiplomaMinimum Years of Experience :8 year(s)Preferred Qualifications :Degree Preferred :Bachelor DegreePreferred Knowledge/Skills :Demonstrates intimate abilities and/or a proven record of success as a team leader in the following areas:
    • Leading the planning and implementation of customer data platforms (CDP), and facilitating territory acceptance and adoption across the PwC network;
    • Driving the omni-channel customer engagement / personalization strategy in conjunction with PwC territories;
    • Conducting projects and programmes associated with Personalization efforts and associated technologies;
    • Collaborating with PwC territories and cross-functional teams to deliver cutting-edge digital (web and marketing) experiences through products and technologies;
    • Collaborating with agency partners, technology vendors and internal stakeholders to launch new products and features;
    • Serving as subject matter expert for customer data and personalization platforms;
    • Developing a comprehensive understanding of customer and marketing data requirements, including how data is created, collected, and consumed across the PwC network;
    • Translating business needs and requirements into technology use cases;
    • Orchestrating advanced initiatives using tools such as Adobe AEM CMS, Adobe Target, and Adobe Analytics - and the requisite tools to strengthen and measure our client interactions (Adobe AEP, CDP, Salesforce, etc.);
    • Demonstrating advanced communication and project management skills, using tools such as Trello, JIRA or similar;
    • Adopting a framework for gathering product requirements through data analysis, stakeholder interviews, usability;
    • Delivering product Requirement Documents (PRDs) with prioritised features and corresponding justification;
    • Implementing and supporting marketing automation platforms (Salesforce Marketing Cloud), personalization platforms, journey orchestration engines (MC Journey Builder, Adobe Journey Optimizer), personalization technologies;
    • Implementing and supporting CRM platforms (Salesforce);
    • Leveraging technology, analytics and organisational skills;
    • Working with development team to coordinate roadmaps with release cycles; and,
    • Bringing experience working across complex organisations, and ideally experience working in a global capacity.At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsseniormanager.For positions in New York City, visit the following link for pay range information: https://pwc.to/payrange-a-ifsseniormanager#LI-Remote

Keywords: PwC, Raleigh , Global New Products Senior Manager- GMO, Executive , Raleigh, North Carolina

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