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Membership Development Manager

Company: Greene Resources
Location: Raleigh
Posted on: November 26, 2022

Job Description:

Job Number: 44963Membership Development ManagerJob Description:Our client, The North Carolina Technology Association (NC TECH), has a new opening for a Membership Sales Manager. NC TECH is the statewide industry group for the tech sector. All companies, organizations and institutions are eligible for membership, given that technology is integral to all enterprises. NC TECH was incorporated in 1993 and represents 600+ members that collectively employ over 200,000 North Carolinians. This position is responsible for driving new membership growth and revenue thru an aggressive membership recruitment program including to identify prospects, leverage leadership, capitalize on partnerships, communicate benefits, manage pipeline, and exceed goals. This role will serve as a 'membership coach' thru the first year of membership. Responsibilities:

  • Manage efforts to recruit new members and grow membership revenue.
  • Handle and respond to all membership inquiries to provide benefits information, track leads, send follow up, and close the sale.
  • Maintain a prospective member pipeline and keep information current, utilizing Pipedrive platform.
  • Transition cancelled/former members back into the sales pipeline for future outreach.
  • Execute member development events (lunches/webinars), plan 'sales days' in different regions and coordinate follow up with all non-members who participate in Association activities.
  • Contribute ideas and new strategies to grow membership.
  • Manage the Board of Advisor recruitment efforts as part of the overall new advisor sales goals.
  • Send welcome communications to new advisors and welcome each new advisor on social media.
  • Work with the Board, Advisors, Ambassadors, staff, and other groups who might aid in achieving membership sales goals through introductions, referrals, and encouragement to member prospects.
  • Oversee the Ambassador Committee as a key component to support membership recruitment efforts.
  • Collaborate with partners and attend outside organizations' tech-oriented events to represent the Association, be visible and network to identify member prospects.
  • Read and review newspapers, business journals, news wires, blogs, lists and social media to identify member prospects.
  • Coordinate new member welcome communications including announcing each new member on social media.
  • Manage new members in their first year of membership (to include timed outreach) for continuity of relationship building and to foster a positive and active experience during the first year.
  • Report weekly to VP of Strategy & Development on sales calls, leads and status as it relates to sales goals.
  • Work with VP of Strategy & Development to set annual membership goals.
  • Support colleagues by providing warm introductions to new members who are hiring, interested in speaking and sponsoring.
  • Assist with communication and marketing materials for effective recruitment, e.g., letters, template messaging, newsletters, membership collateral and online presence.
  • Utilize professional and effective oral, written and listening communication skills to provide exceptional service members.
  • Participate in pre- and on-site staffing at NC TECH events and programs, with occasional overnight travel.Education Requirements:
    • Bachelor's degree with 2-4 or more years of experience in membership, fundraising and/or sales experience. Desired Background/Skills:
      • Enthusiastic about working in one of the most vibrant sectors of the economy
      • Ability to take initiative, manage multiple detail-oriented projects and prioritize assignments
      • Good collaboration skills and ability to work effectively in a team environment.
      • A consumer of business news (Business Journals, major dailies, social media, etc.)
      • A multi-tasker with great organizational skills
      • Proactive and detail oriented especially with managing data
      • Passionate about providing timely and professional customer service
      • Possess excellent communication skills (verbal and written)
      • Savvy with tech tools to improve engagement and member experience
      • Professional and confident to engage with leaders at all levels
      • A team player with a can-do mindsetQualifications:
        • Familiarity and experience working with associations, chambers, university organizations, etc.
        • Knowledge of and contacts within North Carolina business and tech community is a plus.
        • Competency in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.), use of the web, savvy with social media and an aptitude to quickly learn and comfortably use other various technology platforms including CRM systems and prospect databases.
        • Exceptional written and verbal communication skills including the capability to work with executives and staff of all levels. Skilled at writing promotional materials, membership materials and newsletter content.
        • Ability for limited travel as well as some morning/evening commitments.Other Information:
          Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Keywords: Greene Resources, Raleigh , Membership Development Manager, Executive , Raleigh, North Carolina

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