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Field Supervisor / Manager

Company: Graycliff Enterprise Solutions
Location: Smithfield
Posted on: November 25, 2022

Job Description:


Oversee Aerial and Underground Crews and ensure quality service is being performed. Serve customers and perform installations. This position will oversee the installation, Plant upgrade, Commercial Coax and Fiber, New Build coax and fiber and residential cable products and services.

*Primary Responsibilities: *
Assist with work overflow
Oversee Aerial and underground crews
Coordinate with Project Manager on daily responsibilities including any VIP Projects
Account for all jobs and verify all daily work that has been assigned to crews.
Coordinate with Project Manager to ensure all jobs are updated with status information with in the appropriate timeframe
Check in with crews at the conclusion of each day to ensure all jobs are completed and closed
Show exemplary customer service to customers, corporate leadership, subordinate supervisors and technicians, customer service driven attitude
Recruit, train, and motivate Technicians
Assist with work overflow
Follow all company policy and procedures
Adhere to safety policy
Other duties as assigned


Has an overall understanding of the work environment and process, with a working knowledge of the organization and an intermediate level of technical skills required to complete assignments. Strong organizational and communications skills. Must be able to work under pressure.

*Qualifications: *
*Education: *
High School diploma or general education degree (GED); related trade school education preferred

*Experience : *
1-2 years of industry related experience (cable, satellite or security installation)

Technical Skills

Computer and Microsoft Office proficiency

Advanced understanding of Coax and fiber installations
Knowledge and experience using hand tools

Advanced knowledge of test equipment
Knowledge of telecommunications installation standards

*Soft Skills: *
Ability to motivate, lead, teach and train on proper work and safety procedures
Ability to work directly with customer
Communicate in person, by phone and email with managers and co-workers
Must work in a team environment and be a valued member of the team and the company
Ability to read, comprehend and carry out instructions

*Physical Requirements: *
Lift up to 75 lbs of equipment and tools
Must be able to use a variety of hand tools
Must be in good physical condition with the ability to stoop, crawl, bend at the knees and waist, squat
Must be willing to travel out of market/state
Must be able to pass pre-employment screening that includes background and drug testing
May be required to work long and unpredictable hours
Position requires working outdoors in all types of weather
Must possess valid driver's license%58047475%

Keywords: Graycliff Enterprise Solutions, Raleigh , Field Supervisor / Manager, Executive , Smithfield, North Carolina

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