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Director of Operations

Company: Alff Construction
Location: Raleigh
Posted on: September 23, 2022

Job Description:

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Director of Operations FullTime Kansas City, MO, Kansas City, KS, US 14 days ago Requisition ID: 1233 Salary Range: $95,000.00 Annually Onwards Director of OperationsThe Director of Operations (DO) is charged with professional level work in the management and administration of Alff Construction's operations. You will drive innovation and strategic solutions by providing value propositions including developing business plans for technology to support overall operations and company business objectives. Identify and initiate best practices for continuous business improvement. Lead and manage multiple projects to ensure the success and efficiency of operations within your assigned territory. Provide highly responsible and complex administrative work for the leadership team within the organization. The Director of Operations will work closely with the Director of Operations in other territories, manage the Regional Operations Managers, and reports directly to the Vice President of Operations.Responsibilities Include: - -

  • Collaborate with the leadership team to create, administer, and implement operational business development strategies and tactics for the company -
    • Seek out, source, and identifying relevant resources for operations and business development -
    • Monitor market needs, trends, and Key Performance Indicators (KPI) to consult with executive leadership and other internal teams for solution development -
    • Work with the management team to write proposals, SOWs, including the preparation of project budgets -
    • Manage, maintain, and create new relationships with vendors and clients to ensure sustainable business relationships
    • Communicate all client and employment issues, in detail, to the leadership team and present solutions
    • Provide presentations for large scope projects, future growth, and quarterly meetings with clients within your respective region
    • Create and submit detailed reports with monthly and quarterly revenue and expenses
    • Coordinate with Regional Operations Managers to ensure an excellent client experience across all client interactions from needs assessments through delivery and follow up -
      • Work with ServiceChannel to add new clients and resolve system issues
      • Conduct monthly ServiceChannel training with other DO's for Regional Operations Managers and Territory Operations Managers
      • Complete performance appraisals for Regional Operations Managers and review performance appraisals with their chain of command -
      • Responds to after-hours emergencies related to system failures or other serious issues for troubleshooting and resolutionRequired Skills/Abilities: -
        • Understanding of operational business functions
        • Proven experience in strategic planning and business development
        • Strong decision-making and problem-solving skills
        • Excellent written, oral, and client-facing communication skills
        • Experience in project management
        • Proven organization and leadership skills
        • Proven experience with understanding complex budgets
        • Working -knowledge of data analysis and performance metrics
        • Working knowledge of IT and business structure -
        • up to 50% travelEducation and Experience: -
          • Bachelor's degree -in business management or information technology is preferred
          • 5 or more years of management or business development experience -

Keywords: Alff Construction, Raleigh , Director of Operations, Executive , Raleigh, North Carolina

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